I'm writing on here because I don't really know what else to do as it has been a month that I'm talking to royal essays in order to get my money back after they scammed me..
If you want to know what happened more precisely, here are the details:
-I ordered a 2.1 essay (guaranteed mark superior to 60%) of 2500 words, university level and 4 days delay which cost me £150.
-First issue: The essay was written in 10 days which means that it was handed to me on the morning of my essay's hand-in date.
-Second issue: My essay was corrected by a tutor and handed to me three weeks later with a mark of 38% which means that not only they didn't respect the 60%+ guarantee but they also nearly made me fail my module.
-At first I contacted them about the delay straight away after my hand in date and they said that I would get a voucher for my next order. I wanted a refund of course as I wouldn't risk it again. However I thought that I would wait to get my mark before making any claims.
-When I contacted them again after getting my mark, they insisted that they would not issue ANY refund because of a hidden clause in their terms that state that 'an essay will only be corrected if a claim is made before a period of two weeks'.
-I have been writing to them for about a month but they won't back down even though their website is plastered with fake claims like '100% money back guaranteed', '100% satisfaction guarantee' and other stuff that has been spoken of already on here.
-Basically I feel really frustrated that I have been mislead with their fake claims and conned out of my money for no result as well and I don't want this happening to anyone else so that's why I'm posting on here.