I have actually met some students who have used the services of this company. They seem partially satisfied with the service most of the time. They mainly complain about how the QAD of the company does not seem to be paying attention to their jobs. They often receive papers with some missing information, lacking in accurate references, as well as spelling and sentence formation errors. Since the company does not sell their services cheaply, the students have high expectations of the service. Instead, they are left to deal with unresponsive writers and a client support department that earnestly listens to their problems and complains, then tells them that they cannot do anything about it until a formal complaint is filed. Then it will take about 2 weeks for a resolution. Not exactly the kind of company that a student would want to deal with for a full semester.
The opinions are that of the author's alone based on an individual capacity. Opinions are provided "as is" and are not error-free.