Instructions for my research paper were not followed by "The essay company"

The writer I had did not fully follow my instructions for my research paper. I asked him for a rewrite and he refused to do so. The writer told me that he included everything I asked for. This is true, but it wasn't 3 full pages of that particular topic. Instead the writer included information that wasn't relevant to the topic, as if he just wanted to fill the pages. Its almost like asking a waiter for a drink and he comes back with a quarter filled cup with lots of ice. Technically he gave you the drink you asked for but, you expected a full cup(relevant) and not all the ice(irrelevant). This is what I call a rip-off. So I ordered two more pages and left specific instructions for the writer. Again, the writer include little of what I wanted and the rest of the paper was irrelevant information. The writer was obviously not an expert on that topic, otherwise he would have been able to produce a lot more information. His argument was that he's hired as a writer to provide a "general research template". I did not pay close to 200$ for a stupid template. When I went to customer support, they told me he included what I wanted. I then asked why did the writer include information I did not ask for, they replied with the same answer. I was sitting there trying to explain that he provide little information and filled the rest of the paper with irrelevant information, but I was stuck in their loop of answers.

So if you need someone to write a detailed essay/research paper for you, don't rely on any suspicious writing provider.
It's not worth all that money.

But I suppose they're good for a "general research template".

*wait for the essay writers to attack my thread in 3...2...1*

Ah, so with that smartass jab, you expect people to believe that you are a legitimate customer of the company? Right.

Post a copy of the exact specs that you provided to the company and the paper that you received to prove your claims. If you can't/won't do that, just shut the f up.

I actually visited this website before I chose the company to write for me. I noticed people like you defending essay companies. So I thought the website was legit.

What was your order number? And what did your paper consist of if not the information you requested?

D50471440

Still waiting . . . .

WritersBeware, Why should I go all out just to prove that I'm a customer??
If anything, you writers should be re-writing my paper.
I've provided my order# and its legit.

pheelyks
It consisted of information I wanted, but not enough information to fill the number pages I asked for. The rest of the page were filled with unrelated information.

ex.
I asked for information about a particular bacteria and how it functions.
The writer writes little on it and the rest of the pages are about bio-warfare....

I need to sleep, I'll be back tomorrow.

OK, why don't you simply post a copy of one of your supposed messages to the essay company in which you specifically state what is wrong and how you want it fixed?


You "go all out" to publish irresponsible, libelous threads that can and will get you sued by multiple companies (why you involved Academic-a completely unrelated company-is beyond me, but will be your legal downfall) if not removed, but you don't have the balls to post information that is at your fingertips in order to prove that you are not a liar?

Again:


Post this information so that people can judge whether or not you are lying and/or not posting both sides of the story.

It's impossible to know whether or not your complaint is justified without seeing the specs you provided. In any case, a legitimate dispute about the specs and the work isn't a "rip off" by any means. Rip-off sites don't furnish any paper after receiving your money or furnish totally plagiarized or previously-written work for your money.

We get ridiculous requests for rewrites all the time. Not saying yours is necessarily ridiculous, but here's two recent examples of rewrite requests for me that we could not honor:

1. Customer orders 3 pages and the specs clearly say "Please write a 500-wd essay..." I provide an essay that's exactly 500 words, which means I spent time checking the word count as I was writing and then edited it down to fit the specs.

Rewrite request because he ordered 3 pages and got less than 2 full pages of writing. The website clearly says you get about 275-300 wds/pg. If your specs say 500 words and I write a full 3 pages, I'm stuck having to fix it if you request a rewrite because you specified 500 words and not 850-900. The ordering system is automatic and if you order more pages than you need for the specs you provide, that's not my problem and not my responsibility to fix. Same as when you order the big salad when it turns out you're only hungry enough for the regular salad. Next time just order the right number of pages and don't provide specs that contradict the page count because we have to follow the specs and nobody has time to hold your hand and make sure that you know how many pages you need when all the info necessary to figure it out is right there for you. No rewrite.

2. Customer says "Answer the questions in the faxed file." No mention of how many questions there are. The file is formatted like an online forum with 2 questions, each one is right over a text box provided for the answer. Specs for 2-pg order request 175 words per answer which also requires time to track while writing and to edit down. The file also has another sentence above the 2 questions that both correspond to text boxes. It's not in the form of a question and it's formatted differently and without any corresponding text box. It's also much more general than the 2 questions and seems to be a statement about the entire assignment. There's also a case study file to read. The case study also has questions at the end that are similar but not the same as the file questions and there are 4 or 5 of them.

Customer complains that I only answered 2 questions. I respond that it's your assignment so you should make the effort to format the questions clearly and tell us how many questions there are at least. (At this point, the customer's attitude is what's going to determine whether I do more than I'm strictly required to since it's her mistake and I already spent the time making sure the word count is right, etc.) Customer responds with an attitude...she paid for 3 questions, it's my fault, "how do I contact the owner?" yada, yada.

The customer also said that I should have known what questions to answer because they were also in the case study. That means she never even bothered to read the cases study questions because the questions were definitely NOT "the same" at all. The lack of consideration in not taking the 2 seconds of your time to just delete the questions that you don't want answered could have wasted a lot of my time, because I might have just answered the questions in the case study instead of the ones in the file. I don't appreciate that lack of consideration or the slightest concern on your part for making sure your order is clear. That also factored into my decision.

Guess what? No rewrite. Next time take the trouble to tell me how many questions there are, OR just number them, OR make sure they're all formatted the same so one of them doesn't look like it's just an explanation of what the entire assignment is about. If you don't care enough to make that tiny effort for the paper I'm writing for you, then I don't care any more than you do and I'm doing whatever honestly seems like the most reasonable thing based on all the info in the order. And if you want your writer to put in the extra time to fix your mistake, ask in a way that sounds like you understand it's your fault and that you realize you're asking for a favor or a courtesy. Ask in a way that's accusatory or obnoxious and you can fix your paper yourself.

Anyway, the point is simply that if we screw up, you get an immediate free rewrite and an apology. If you screw up, you may or may not get a fix depending on what it is and how you ask. If you screw up and you have an attitude about it, it's going to be your problem and not ours. But genuine disagreements about the appropriateness of a rewrite request do not constitute a "scam" or a "rip off" just because you didn't get what you believe you were entitled to.

It clearly showing that you are a fraudulent writer. Client PAID for 3 pages and you conveniently assume he wants less pages. When you see opportunity to scam, you scam clients without a blink on the eye. Shame on you.


You again go the easy ripoff and lazy way. Shame on you.

WritersBeware, I came here to complain about essay company, not for customer service. I'm already communicating with a customer service representative at the moment. If you want information on this case, look up order #. It funny how customer service is now offering me a re-write. The due date pasted long ago.

"2011-Nov-17 02:06 am by mark #
Hello *********,

OK, we are making progress now. Please inform us the information that needs to be taken out of this order and the information that you want added to replace it. You are correct, the writer is not a biologist but they do have extensive knowledge in this topic area which is why they were assigned your order.

Mark"

I've stated what I wanted in the paper from the very beginning. I'm tired of explaining myself. WHY would the writer add extra irrelevant information I never asked for?? And this wasn't just a few sentences, this was paragraphs and paragraphs of stuff I never asked for. If I did not ask for it don't include it. How clear can I make this???

Writers Beware, It seems as though you work for essay company. Why do you treat customers who have complaints like crap on this site?? As a customer I have every right to be angry with essay service at this point. You shouldn't be getting angry at customers who feel as though they received poor papers, that's not the way it works. Use your energy to assist them and maybe people might start liking essay company more.

i am very disappointed by essay company too. i request my essay to be today and still i did not receive but they even told me that writer will finish earlier. So worried if they don't send me at all today.

next time, say, "no ice."

So you're posting a complaint because the company did not deliver early? As I have already stated, you are an idiot.

you are idiot...they did not deliver at all. i am not asking to deliver early .they said to not worry paper will be early deliver. what's wrong with you? you should be fair, if is something wrong is wrong

I only know what your dumb a## posted. Wake up! YOU stated that the paper should be delivered TODAY. It is still TODAY.

you are crazy person....you need help seriously

I didn't "conveniently assume" anything. I've actually had to rewrite orders because the client specified 400 or 500 words in a 2-pg order and I wrote a full 2 pages of about 600 words. Customers order 2 pages or 3 pages and specify that they only want 500 or 750 words all the time. If I deviate from the specs, I can get stuck with a rewrite. There has to be a way of fulfilling the order one way or the other without being liable for a rewrite both ways. Our customers always get the exact number of pages they order and in many cases, they actually end up getting slightly more than they ordered (at least from me) and never less. But when the specs expressly request a specific number of words, we follow that and we don't second-guess the specs based on how many pages were ordered.

If they order 2 pages, they get 2 pages; but if they pre-pay the system for 2 pages and they tell us 250-350 words max (or whatever), they get 350 words and they don't get to change their minds a day later and cause me to stop working on another paper and go back and waste my time working on theirs again just because they just changed their minds or because they didn't know how many words fit on a page when that info is clearly posted on the site they ordered from. The other day I had an order that said the entire paper was supposed to be in "bullet points only" and then I got a rewrite request because he decided that bullet points weren't really appropriate for certain sections of the paper. Rewrite requests like that can't get deleted fast enough.

You know all of this already, of course, and you know there's absolutely no truth to anything you say about me, but I'm just responding for the benefit of anybody else who might take your nonsense and your perpetual false accusations seriously, although I doubt that happens very often here.

Hey guys,

I'm back and I just wanted to say that I'm very pleased with the grade I received on my paper.
I think earlier I was paranoid about the grade I would receive based on the material in the paper, since it didn't quite match what I asked for.

But I got the paper back and it turns out I got a nice grade for it lol...

I take back all the bad things I said about essay company : )

I can only assume editor75 is against essay company.
What a childish reply, you need to grow up.

I failed to mention I edited the paper I received, but I'm still very unhappy with the original paper.
Like I said, for 200usd, I expect the best.

a fool and his money will always part.

A fool like you has no money with which to part.

the more money we come across
the more problems we see

What a non-specific platitude.

nom nom I'm a little nom late; let me at em!

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If I were you, I would not have accepted the paper from the writer. I would not have asked for a revision, failing to deliver on the required number of pages indicates a lack of familiarity with the topic. So I would have requested for a refund instead. That is the only language that these essay companies understand and the only reason why they would take the client seriously to the point where they would request the client to wait while they reassign the paper to a more efficient and topic familiar writer. There is no sense in trying to get the company writer to follow instructions that he obviously cannot understand or proves to be a complicated topic for him. Your focus should have just been on cutting your loses by demanding a partial to a full refund. That way the writer would have been penalized for taking an order he could not fulfill as well.

Regarding pages: The original poster mentioned page but said nothing about spacing. Did he/she request double or single spacing. If single spacing, that explains a lot as less than 2 pages of single spaced text would be equivalent to around 3 pages of double spaced text. Also, it depends on the company's policy on words per page (275 or 300 words is common). If the customer ordered 900 words and received less than 890+, then I'd be concerned. I say 890+ because sometimes trying get the word count exactly on point means adding unnecessary words or removing important info.

It seems, though, that the main issue has more to do with quality than quantity, and that's an entirely different matter. I'd also be upset if my instructions were clear and the writer deviated. It appears that is exactly what happened here. Not having experience in a given topic is not a negative per se as we all research things that are new to us BUT, I check out the information available to see if it is sufficient for me to provide excellent work BEFORE I accept a project.

On the other side of the fence, I often get instructions that are not clear and the client simply cannot seem to explain it any clearer. Unless that was the case, the client has the right to ask for either a full rewrite or a refund.

Sometimes the page count is also affected by the word program that was used to type up the paper. Word displays the page count differently from TextEdit or iWork. The display will also vary if the student uses a free word program like OpenOffice or Libre. I had a situation once where the students were actively claiming that I was shortchanging them on the page count. It turns out we were using different word processors, which were displaying the page count differently every time.

That was when I learned to install at least 2 word processing programs on my computer. I made sure to always double check the paper in both processing software, just to make sure I was delivering as expected. When I started doing that, I found my "page error" complaints started to dissipate. That is what I did until today, when MS word finally became the more dominant processing program for both Mac and OS computers. Now the complaints have ceased. My writers and I have not had to deal with page errors in over a decade.

The OP did not provide enough information for us to deduce that the writer was actually at fault in this case. As expressly stated by the seasoned writers, there are specific formatting requirements, including the company word count per page, that should be considered when writing the paper. I once had a client who insisted on receiving a 1000 word essay in 2 pages. I told him that was impossible and no writer would be able to provide a properly written paper based on his specs (single spacing, font size 5, etc.) The company sided with me in this case and cancelled the order, asking the student to take his business elswhere. I never did find out if he got some idiot ESL writer to agree to his terms.

Students should know that the only way we can provide good advice about their particular situations is for them to include all the (non-self-identifying) details about their transactions; and the only way they can contribute to the purpose of this forum is to include the urls and/or names of the providers that failed to live up to reasonable expectations.