Pissedoff21 1 | 2 Student
May 23, 2012 | #1
I posted a few days ago out of rage about how I was billed for a $103.55 payment by Thesis Paper from Advanced Student Writing Service and requested that the thread be updated until further information was available. Apparently Custom Thesis Paper had a problem on their end that caused them to bill me over a month later and sent me over the limit on my bank account I only use on rare occasions such as buying an essay online (lol). Despite my anger that they could not alert me that the payment was never properly received and that they charged my card a month later I sucked it up and understood that they deserved money because I did in fact order a product from them. However, this caused me to further investigate as I was certain I had already paid for the paper, at least part of it. After checking my bank statements from multiple credit cards and after checking my email history I came up with this...
3/29/
Hello **** ******
We have successfully charged your credit card $73.00 for the following order:
Order ID: ****0103
Topic: ***** ******** -- ********* *******
Yes, this is only $73.00 dollars but that's because initially I requested 4 pages to be done. Shortly after I requested that an additional two pages be done on the paper and I paid an extra $36.00. Proof of this is seen on the bank account I used to purchase the additional 2 pages.
3/30/
CHECK CRD PURCHASE 03/29 PAYPAL *SNR -ESSAY *02-***-** ****XXXXXX8**7 ****5305**** ?MCC=***9 $36.00
And yes, 73+36= 109. But when Thesis Paper received an error on their end with the payments, they graciously gave me a 5% discount which came out to $103.55 for the paper. Now, my question to pheelyks and other Custom Thesis Paper affiliates is how come with proof of purchase through email confirmation on the $73.00 and my bank account statement of $36.00 for the additional two pages on 3/29/12 and 3/30/12 why was I charged a 5% discounted price of $103.55 on 5/15/12 and sent an email stating "We attempted to bill you for a custom researched/written order you placed on 2012-04-10 12:03:55, but received an error from our billing system." Please note the order I placed on 4-10-12. I never placed an order on this date. I sent a email to support and they responded that "Please check your records and credit card statements and you will clearly see our company never billed you the first time around for your completed order." However, the proof is there and I was charged.
Please don't take this as a diss on Thesis Paper as I have enjoyed their services, but with clear proof of an additional charge it would be negligent of me to use or recommend their services ever again if nothing is done to accommodate a loyal customer.
I have followed this up even further with my bank and received notice that the dispute has been resolved and closed. The $103.55 was rewarded back into my account but I am still awaiting a response from Thesis Paper Service.
3/29/Hello **** ******
We have successfully charged your credit card $73.00 for the following order:
Order ID: ****0103
Topic: ***** ******** -- ********* *******
Yes, this is only $73.00 dollars but that's because initially I requested 4 pages to be done. Shortly after I requested that an additional two pages be done on the paper and I paid an extra $36.00. Proof of this is seen on the bank account I used to purchase the additional 2 pages.
3/30/
CHECK CRD PURCHASE 03/29 PAYPAL *SNR -ESSAY *02-***-** ****XXXXXX8**7 ****5305**** ?MCC=***9 $36.00
And yes, 73+36= 109. But when Thesis Paper received an error on their end with the payments, they graciously gave me a 5% discount which came out to $103.55 for the paper. Now, my question to pheelyks and other Custom Thesis Paper affiliates is how come with proof of purchase through email confirmation on the $73.00 and my bank account statement of $36.00 for the additional two pages on 3/29/12 and 3/30/12 why was I charged a 5% discounted price of $103.55 on 5/15/12 and sent an email stating "We attempted to bill you for a custom researched/written order you placed on 2012-04-10 12:03:55, but received an error from our billing system." Please note the order I placed on 4-10-12. I never placed an order on this date. I sent a email to support and they responded that "Please check your records and credit card statements and you will clearly see our company never billed you the first time around for your completed order." However, the proof is there and I was charged.
Please don't take this as a diss on Thesis Paper as I have enjoyed their services, but with clear proof of an additional charge it would be negligent of me to use or recommend their services ever again if nothing is done to accommodate a loyal customer.
I have followed this up even further with my bank and received notice that the dispute has been resolved and closed. The $103.55 was rewarded back into my account but I am still awaiting a response from Thesis Paper Service.