My first ever experience with a writing site (Custompapers.com)

I am sure you guys have herd of "Custompapers.com" as when I got assigned a essay in my class which was due today I found myself in a bit of a load. I researched all i could on online essays & decided on "Custompapers.com". I did not think much could go wrong, I filled out the "free quote" on there website & filled out all the information that was needed. I got a quote for $14x dollars for a 5 page essay with (@ the time needed 4 sources) I emailed them Sunday & paid the fee, keep in mind I made adjustments (thinking my paper was being worked on) I told them I needed 5 sources now 3 from essays/articles & 1 from EACH MOVIE. Now fast forward to today Sunday (9/11)-Thursday (9/15) gave them approximately 4 full days to write the paper which I probably could have done if i had the time do that (research, site discussions ect....) Now back it up to yesterday I emailed "custompapers.com" & politely asked "when they thought my paper would be done at?". They quickly responded with "they deadline is 11:59PM US CENTRAL TIME". Not thinking that they never emailed me with my writers name,email or anything about my writer in the first place soon made things fishy. When it came to 1AM US CENTRAL TIME & I did not have my paper STILL. I emailed them a long email with screen shots included about how I thought that I never received my paper & it was passed 11:59AM (by about 1 hour) & my essay was due today (9/15) in class. After receiving a email from them back apologizing saying that this rarely happens & that my payment "could not be found, so i was NEVER assigned a writer in the first place made me think, that this is not a company that I think I would do business with again. Long story short they responded the morning telling me they were sorry & they hadn't assigned the topic to a writer so my essay never got written. I will say they apologized profusely but that wont make up for the 1. The late turn in that I may lose on my essay because I turned it in Late AND thats not counting the mark offs my professor does on the essay. I skimmed through the essay thinking to myself the writer who wrote my essay whom i will not name did not do what I asked them to do. I PAID $14x for the essay & he wrote the thing in less then 3-4hrs & on top of that It WAS NOT 5 PAGES. The "references" page was the 5th page. The writer did not bother looking up "the original publication date" to some of the sources he listed, I sent them emails with links to essays I wanted included in the essay (as references) & the writer wrote "2016" like it did on the website i sent him. I even sent my writer multiple photos of my book that I took of my intro to include as reference for what ever reason if my writer need to. After looking over my poorly written essay which btw I do not even know if its in ABA as I have yet to compare it to the website that my teacher gave us to reference "ABA" style as i have never done an ABA paper before in my life. Now thats just the beginning of my story, I titled the paper what I thought the paper should have argued (& I guess it is partially MY fault as I did not specify to argue a certain point) how ever they argued the complete opposite.

THAT IS ALL (i guess moral of the story is, you get what you pay for & I thought $14x was plenty for a 5PG paper)

Double check before using "custompapers" as if you DO NOT receive a writer when you pay, you NEED to email the ASAP to tell them to assign you a writer I was emailing them back & forth telling them to "add this, add that" & never ONCE did they mention that "my assigned writers email address, the first name of my writer NOTHING.