This is an open message to cybermediaboy.

I used your services about a month ago, and actually got a good product. For a second assignment, I decided to use your services again. This is where things went totally wrong.

The product I got was horrible. I would like to call your attention to order# 2094879. Yes, I accepted the MS Word version, but this was only after several weak attempts by your writer, and I had no choice but to turn something in. I ended up with a D on a paper, which I actually had 45 minutes to touch up to get to that point. Again, I had to turn SOMETHING in, because a zero in any course would be unrecoverable.

Since that time I have been going back and forth with your staff. I have asked on numerous occassions to speak to the owner, and get denied. I paid $160 for a late, weak product that got me a D. Offering me a 5% discount on the next paper and a $10 refund does not come close to customer service.

I ask that you look into this matter and give me a refund. If not, I will proceed to do what I have said I would do in the exchanges with your staff. I am not a young college kid who you can take advantage of. I am a professional, with many resources.

I shall await your response before taking further actions.

Steve

Pheelyks, I am not making legal threats. Is cybermedia boy the owner of this company? If he is, he can look up my order number and see the case history and reply. If no action is taken then I will do what I said in the exchanges with his staff. If he is the owner, then he will see what I am referring to. I do not want to slander them on blogs unless I have to.

Yes, I do not want to put too much information out at this time. I want to allow Customwritings.com to the chance to make proper restitution. If it does not, I am prepared to put full details out here, in addition to other methods that I have explained in my exchanges with the support team.

It is not considered slander/libel if it is factual.

I am still awaiting a reply by cybermediaboy. I paid for this on paypal, and have filed a dispute there.

In all honesty, it is not about the money at all. It is the principle that has my heels dug in deep.

Ok, fine. I am not here to get into a morals/ethics debate. I am offering the chance for Customwritings.com to resolve this matter. I do not want to fuel the fire here anymore the needed against the owner.

I have asked cybermediaboy, Eugene, to respond. I will await his response, or 36 hours before I post again.

Cybermediaboy, (Eugene)

I am referring to your post in this thread. It is number 54. You state that 8.5 out of 10 papers get a quality score. But when I was dealing with your staffers, they stated that the company's papers are never to be used as stand alone documents. They are only to be used as a tool in completing a paper. So, why would you brag about your papers if they are not meant to be the final product?

As for a refund, are you sincerely going to refund it? I started my request for a refund about two months ago. I have got nowhere with this. You, the owner of the company, as stated in this open forum that you will refund my money. Will you live up to it? If not, I will still pursue my alternate course of action.

Steve

I am true to my word, thus I must make an update. After a few months of going back and forth, and interaction from Eugene, I did receive a full refund from Custom Writings. The paper that I received a D on did hurt my overall grade in the course, thus I will probably never use any writing service again. I want to thank Eugene for delivering what he said he would do.