You're both right. I was over-emotional and I thought I did lose the degree since I didn't hand in my paper on time. Believe me, the agony I went through regarding the particular course was way too much.
Now, why do you think a student would pay so much money for
only one of many resources?
There are plenty of resources for free out there. Why pay so much money for such service? In my opinion and personal experience, because some of us are silly enough, for many many reasons, to do use those services as a basis of coursework. I personally didn't have the time to check at other resources, had a strict deadline and a full time job.
Which makes those services not just a simple resource. Those services are THE resource!! They are (supposed to be) direct help on exactly what you need, by the time you need it.
I didn't lose my degree, but I did lose my money. And as MyView correctly states I didn't get the service I paid for, or even better I didn't get a service at all. Unless you call service a paper taken from the internet (never mind the due dates and the fact that it wasn't on the subject).