WritersBeware- Thank you so much! for the reply, you saved my money. I am definetly not going on that site again or any others for that matter. Im just going to work hard and do the assignment myself. No wonder I thought the ladi'es voice was foreign, she was speaking in an accent and I thought she must be polish or something lol. And everytime I went on the 24 hour helpline it was the same lady helping me called "Kate". And when you phone them it doesn't seem like a busy department but like you are phoning to their house.