I hope I can provide some unbiased information. I needed some help to write a Dissertation Proposal for a work related matter and as I am not a student at any university I needed some academic help. I did a little checking and chose CustomEssay.co.uk as their web site seemed professional and they specifically provided a service for writing Dissertation proposals, so I placed an order with them for a Master Level piece of work. What I received was a poorly written essay at best High School level. The writer claimed to hold a Phd, but the work produced did not support that contention. A revision was promised but was not forthcoming. All promises were broken and my request for a refund has yet to be made. Although I have been promised that this would happen in the near future - I'll be checking my bank account in the next couple of days to see if they keep to their promise. As I was working to a deadline in the end I did my own research and proposal. All I can say is that they let me down at a time when I needed some help and I am still awaiting a refund. Hope this helps.