Hi EW_writer,

Apologies for the delay in getting back to you.

All emails sent to our support email addresses are currently being answered. As we had the issue just yesterday, we are responding to enquiries in the order that they were received and you will get a reply very shortly.

With regards to an eta for the site coming back up, we are still looking into the cause of the problem and until we have found the issue, we are unable to announce a date for when the site will be back up and running.

As soon as we have anymore updates, we will let you know.

Thanks for your patience,

Ramon