Paperprofs are not legitimate.... Read below for yourself....
These people are not professional as they claim to be. They contacted me on Tuesday morning around 1 am after I made an inquiry on their site about writing a paper I needed for my Economics class. I advise the rep name Nate Sanders that I need this paper no later than 7:15 am eastern. He assured me that he could meet this deadline for $119.80. I checked my email no paper. I contacted paperprofs via their website live chat rep because I was not able to get anyone on the phone at their # 1.866.927.7637. Again I spoke with Nate Sanders who insisted that the paper had been sent. I advised him if that was the case, I would not be contacting them. He then sent a paper more than an hour after the deadline that had nothing to do with Economics or unemployment that I had requested. I told him I wanted a refund do to not providing what I had paid for or the deadline given by them. Below you can see for yourself the conversation that took place after paperprofs failed to make good on their services.
General Info
Chat start time Sep 14, 2010 7:19:23 AM EST
Chat end time Sep 14, 2010 8:20:40 AM EST
Duration (actual chatting time) 01:01:16
Operator Nate Sanders
Chat Transcript
info: Please wait for a site operator to respond.
info: You are now chatting with 'Nate Sanders'
you: hi nate, I placed my order to be received at 7 eastern and have not got it
Nate Sanders: hello how can I help?
Nate Sanders: not yet?
you: It was due at 7:15 am
you: hello
Nate Sanders: im checking
you: that's ok I will just cancel my credit card
Nate Sanders: No its done
Nate Sanders: the writer claims he sent it at 6:47 am
Nate Sanders: he is resending it right now
Nate Sanders: Are you sure you have not received it in your e-mail or junk mail
you: no
Nate Sanders: Well, no problem, he is resending it as we speak
you: I'm in my email now and nothing not even in spam
Nate Sanders: He told me it was done at around 6 am
Nate Sanders: So I did not bother to follow up
Nate Sanders: Please wait, I assure you he will re-send it
you: Ok if it was done I would have it and would not be contacting you. I'm in my email and all I have is emails saying payment link, or it's been processed but no paper. I'm not sure is this is a scam. It is past the deadline and I will just contact my credit card company. It does not take that long to send an email
Nate Sanders: Ok
Nate Sanders: The time was 7:16 am
Nate Sanders: If it did not reach your account, there are quite a few possiblilities
Nate Sanders: Contact your bank
Nate Sanders: We are not a scam
Nate Sanders: It is an error, that means you will get it 10 minutes after you should have
Nate Sanders: Thats all
Nate Sanders: If that is the issue
Nate Sanders: I will ask the writer to stop now
Nate Sanders: and giive you a 100% refund
you: ok its 7:43 where's the paper.I was able to submit my payment with no problem. I should have my paper with no problem. I will wait until 8:00 am. after that I will contact my bank to stop the transaction.
Nate Sanders: Last i checked
Nate Sanders: scams dont do that
you: ok well if the paper is done the writing should not still be writing. bottom line is that I don't have it. I will wait until 8:00 eastern
info: Your chat transcript will be sent to your @yahoo at the end of your chat.
Nate Sanders: DELIVERED
Nate Sanders: If its not in your e-mail
Nate Sanders: Kindly download it from your student area
you: this is not what I ordered. my essay topic was unemployment
Nate Sanders: Yes
you: this is not what I ordered and it does me no good
Nate Sanders: It is a mistake
you: ok so what do I supposed to do
Nate Sanders: Wait that is not what it was
Nate Sanders: in resending it he made a mistake
Nate Sanders: Bear with me
you: I would like a refund. The paper is not what I ordered. The topic was incorrect, and not to mention tons of errors on the paper. the paper was sent after the deadline.
info: Your chat transcript will be sent to @yahoo at the end of your chat.
Nate Sanders: Ok
Nate Sanders: I will process the refund
Nate Sanders: I would like to say though that when urgent orders are placed there is a certain amount of time that needs to be given, in case of manual errors
Nate Sanders: Having said that i am sorry for the inconvenience
you: thank you