Whether ********* is a fraud or not is up to the customer to decide. What I can tell you, is that if you do a search on google, you will find many disgruntled customers who complained about the fact that ********* was threatening to sue and contact their school administrators if they did not remove their postings from the respective board or blog. I think that's pretty disgusting. I also plugged amy1981 or just amy with ********* on a search enginge and found the she is either a very loyal customer or an employee of *********. People have the right to complain about a service without being threatened. I'm sure someone from ********* will e-mail me and threaten to sue for libel but please don't bother as I will not respond to your empty threats.
Since were speculating, maybe we can say that you work for *********. If that's the case then were not really recieving an objective response.