DONT USE THAT WEBSITE IF YOU ARE IN A RUSH. i had 2 orders with them the first one i submit it and they said they working on it and after the deadline they contacted my and requested more time so i give then another week and guess what i got 72% on my paper. I replaced another order and gave them a week for the deadline and never finished on time and when i contacted 5 hours after the deadline they told me they contacted the writer and he will upload the paper in 3 hours, after 12 hour i contacted them again and they replied with the writer will upload in 45 min 5 hours later and nothing uploaded i called them and they replied with the writer is requesting to extendthe deadline.... the live chat is the worst customer service and they will leave for 5-10 minutes without reply... DONT USE IT IF YOU IN RUSH, replace your order month in advance just to be on time