We usually do not get involved with these sort of messages.
I am writing on behalf of essayservices.co.uk

To the customer...

First of all we are sorry you have been ripped off, if you are a genuine customer - you have made a mistake on the website because we do not do that and we certainly do not have anyone called Tina in our office. I believe you are mistaking us for essay service .co.uk "without the letter s at the end" - we have realized this website popped out from no where and it is giving us a bad name.

We are one of the very few companies that are "Really" based in UK and we do not depart with our clients money. And for your information we do not charge in $ but in £ and we only cater to UK based students.

You can post your order reference number here and I am sure that it will not be the same as ours.