I wanted to take a moment to respond to your post. First, our support staff is very attentive to the needs of our customers, but we are all human and do err sometimes. As the support staff explained, we were not aware that payment had been made. When you sent additional information, it was added to the order like it is for any customer who has placed an order but has not yet paid. Further, as explained, a technical issue is what led to us not knowing the payment was received. And, yes, this is a rare occurrence. But, again, we are all human plus, unfortunately, technical issues do occur to all business on occasion.

Second, you ordered and received a 4 page paper (not a 5 page paper), which was discounted for you as a new customer despite the fact that the writer would need to watch 2 videos to help with the paper. When the support staff received your message about not receiving the paper, they were quick to investigate and address the issue and arranged for the paper to be completed quickly for you. Completing 4 pages in 2-3 hours is not a major task for professional academic writers as they are accustomed to handling many pages per day.

On the format, you requested APA format and the paper was completed in APA format. Yes, you did send a lot of information after the fact, which was kindly accepted and added to the order details and instructions.

You originally requested 4 sources but later changed saying, "I am sorry there needs to be 5 sources 3 from the readings & 2 from the movies (1 from each movie)." The writer used 3 of the readings you sent and referenced the 2 movies you listed as well.

The title you requested is the title that was used in the paper.

During the course of working on the project, the writer stayed in constant contact with you.

After you received the model paper, you didn't contact the writer or the support staff to let anyone know of any issues with the paper. Had you contacted us, we would most assuredly handled an issues quickly - just like we did earlier.

You threatened to post bad reviews all over the internet if you didn't receive your paper. You received your paper and immediately submitted this post. Most customers would have contacted the company if they were not happy with the paper they received and at least allowed the company a chance to make it right. You didn't. We can't address and issue if we aren't made aware of it.

You may reply to our email if you need to contact us, thank you.

Sheri, CustomPapers.com