They should not say that "you will get your paper within 24hours after the payment" in $39.99 service. I did make a payment by paypal to order the $39.99 service.(confirmed payment received) It's more than 24 hours and i still didn't get any respond from them, not even a confirmation e-mail. I did follow their instruction to turn off the e-mail filter. I did send e-mails to them and contact them by the question form from their website. and i still didn't get any respond.