I wouldn't write for UK Essays or Academic Knowledge. They treat their writers with barely concealed contempt, and exercise and stretch the rules as they see fit, and always to their advantage. There are plenty other options available. If you want to feel constantly uncomfortable as a writer then UKEssays or Academic Knowledge is the place to be. Then there's this JenniferAA on these boards, the self-proclaimed 'lawyer' with her 'lols' and her 'smilies' to counter all the various criticisms and convince people that all is well.