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Posts by customessayserviceinfo / Posting Activity: 1
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Joined: Sep 01, 2009
Last Post: Sep 01, 2009
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customessayserviceinfo   
Sep 01, 2009

undertow2

You are always welcome! I'm happy working for them, I'm a mother with 2 children and it's quite difficult to earn here enough to support my family. Customer care dept is one thing, although it sounded quite discriminative that foreign based customer support = poor service. I got offended first, but really, errare humanum est and it is difficult to objectively judge ppl and services you don't know.

I'm doing all my best replying to all requests and trying to keep customers satisfied. I know that one of the toughest parts of running a business is building customer loyalty, and I'm happy as most of them come back to order essays. They don't care about my mistakes, as they are happy with good quality of our essays written by native US writers.

Our owners keep low margins to make clients happy and to pay writers as much as they can.

Anyway, I'm happy that everything is ok now :))

I also checked abt these websites, probably, SEO optimizers did unethical thing, but there is no violation as none of these names were/are registered trademarks.
customessayserviceinfo   
Sep 01, 2009

Hey there :)

First, I want to tell that I'm from Customer Care Department. I'm surprised to see this thread.

Someone pretending David sent me email with paper quote. He lied that one of his friends used our service and was happy with it. As we have a lot of new customers who become our loyal clients that way, it was not suspicious. He insisted then to call. I gave him Skype ID. Someone

called me. I declined suspicious call. Then he again lied that he didn't call and already placed order with ******.com

That's the story :)
------------

Now.

We do pay our writers. We pay them a fair price. We hire native writers to assure top quality.

Is foreign-based customer care = unqualified or low-paid writers? Please, proof here! During the financial crisis outsourcing is really helpful and favorable method to reduce costs and stay on track.

If any of our writers want to tell publicly that we do not pay or pay them low/unfair price, please, tell! If anyone has proof that we hire ESL writers, please, tell me. That's a lie.

We have lots of satisfied customers who love using our service. That's the best proof of our good work and good quality.

Now. Abt these websites. I don't know what seo ppl we hire do to promote websites. If anyone prove that these websites violating copyright or officially registered trademark we'll ask them to remove/delete that. As they are good in what they do, we do not spy on them.

Thank you for understanding. I'm honest with you.