They SUCK. I recently got a essay done there and it looked like my 7 year old daughter could have done it. I had to turn it because I had to have in by that same day I got it back from the company. My teacher told me she couldn't believe that I wrote that paper since it had so many grammatical errors. I requested my refund and I haven't received it yet. They don't pick up their so called US phone and the only person on the live chat is Neil and he will not even pick up my questions anymore since I have bugged him about my refund. DO NOT USE THIS COMPANY THEY ARE SCAMMERS.