This will be my final post in response to 'WritersBeware' inane questions. It has nothing to with being vengeful, what the client did was ILLEGAL and she was given plenty of opportunity to respond to the emails she was sent by the company. In response to Torchwood, I don't think she scammed us, I know she did. PayPal didn't 'back' her claim, her card company proved she 'wasn't present' when she paid, as it was a phone payment that is glaringly obvious.
I am not trying to humiliate her, if she had taken £840 from you I doubt you'd be sitting back thinking "tut-tut, I hope this doesn't hurt me in any way." Also, as she is refusing to answer any calls or respond to any emails I'd assume she has done this before and changes email addresses and phone numbers on regular occasions. The essay has been uploaded on our Powerful Words website so, hopefully, her university will discover it.
As for breaching the data protection act, well, she has a limited right under the Data Protection Act to tell an individual or organisation to stop processing information about her if it is causing her unwarranted and substantial damage or distress. She should make this clear and it must be done in writing. I'll put her response on this forum should get a letter to me.
Matt.