Dylan,
Yes, we did post previously. The moderators rightfully deleted the other thread because "Kimberly" provided absolutely no order details or contact information that would enable ********* to investigate the matter. We've done all we can do. Until "Kimberly" provides her order number or the email address that she claims to have used to order from us (both of which would enable her real name to remain private), we are powerless in addressing her concerns.
Jennifer
*********.com