One small "detail". Only admin can see ALL orders; if order is taken a regular writer cannot see this order any more.

How do you know this if you don't write for them? Anyway:
1. All I really want to see is whether the order # is in the right
format to be a real order from that company and whether I recognize the name of the writer. I'm guessing he can't provide one in the right format and number sequence regardless of what the actual order # is.
2. I have my email notifications enabled so I get a system notice of every paper that goes up on the board. Chances are, if the order was recent, I still have the notice for it by that order # in my old mail waiting to be cleared out. All I'd have to do is paste the order # into my aol mail search to pull up that system notice for the order.
The fact that he still hasn't responded with the order # suggests this is a bogus thread authored by a competitor and not a "customer." If his original accusations were true, he'd be entitled to a rewrite or refund and they'd have issued it already.
Peelyks and I both write for the company and we know how they do (and don't) do business.