I didn't ignore it. I replied directly to it when I said
which defeats the purpose of being able to "hold it over their heads".
Read the FAQ you keep posting. The question is a two parter. "Why do you need my contact information and the names of my course/school?" We then answer those in order. Billing (because believe it or not we've had people try to use stolen credit card data to buy papers) and the course/school info for the customization of the paper. Two parts to the question, two parts to the answer. One example is a current customer who is going to a very religious school, so that customer's history and literature papers have a strong religious bend to them.
I'm not a liar, and I'm trying to engage with you civilly, but you're very hostile. I'm simply trying to address your comments, but you keep trying to play gotcha with me, and I fail to see why. I even stated earlier, when we have customers who are uncomfortable with that information being given out, they don't have to share it. We tell them to just put Xs in that area. It helps us, but it's not a deal breaker.
You stated we need it to have leverage on people. We require papers be paid up front so that we don't pay writers only to have them cancel at the last moment. The vast majority of people understand this, and have no problem with it. We simply don't deal with the rest. If they're unhappy with a paper, we offer revisions, credits toward future orders, and two months ago I even refunded a woman her fee. If we can't make them happy, we simply part ways. As such, there's no need for us to have leverage over customers for any reason. I don't know who you dealt with in the past that gave you such a deep mistrust but it wasn't us, and I'm sorry you had such a bad experience. Not everyone is like whoever you dealt with.