I normally ask my writers to stay in touch with the client up to the last minute of their writing the paper. Make sure that the work you are doing is up to the client's standards.
I'd love to know what essay company you run, because this is ridiculous. The writer's only obligation is to confirm acceptance of the order and then to write the exact project ordered according to the specs provided, and to deliver it on time. That's it. No experienced writer who isn't desperate for work would ever agree to maintain constant contact with the client.
More importantly, ask the client to check your work midway to ensure you are on the same page.
This is even more ridiculous. The client's role ends once the writer has the order and all of the specs and materials. It's not a collaborative effort with the client involved "reviewing" each page as it progresses towards completion. No writer needs this kind of complication, especially from clients who hire good writers in the first place, precisely, because good writers have infinitely more experience writing projects than a typical student. You don't come into the car repair shop every 5 minutes to "check the work" of the mechanic fixing your transmission, right? Same goes when you hire a professional writer. Finally, if the writer were actually to check for feedback from clients throughout every project, deadlines would be blown, simply because customers often fail to respond to emails promptly, effectively burning off valuable days in between each email exchange. No experienced writer would ever allow this kind of constant monitoring and second guessing.
If the writer doesn't contact the client within 24 hour to confirm instructions and give updates, the client is well within their rights to cancel the order.
Any essay company for which I ever worked automatically notified customers when their projects were taken by writers. That's not the writer's responsibility. Writers just take assignments off the project boards and put them on their calendars. Between then and the deadline, when or how much at a time the writer actually does the work is nobody's business as long as he meets the specs and delivers a high-quality project on time. For projects under roughly 10 pages, I'll usually write them in one sitting with maybe one meal break or something. I'm not sending the client the first half and waiting for his comments before I get back to it and finish it. If my work meets the order specs, my work is done. If the customer wants me to make some after-the-fact editing, that's fine, but unless I made some objective mistake, that's always a charged edit.
they send you work that has nothing to do with what you're asking for. and when i called and complained someone said "we're sorry for the inconvenience and the correct work would be with you in 5 hours" ...10 hours later i receive a different assignment from the one i received before but AGAIN! it has nothing to do with mine. basically they have a database for a bunch of assignment solutions and they send them randomly depending on your field.
THIS was the obvious problem with the OP's situation, not anything to do with a writer failing to maintain sufficient contact with the client.
obviously fake 100% refund policy. BEWARE as they are very convincing when you contact them and I salute them for their hustling abilities they
totally got me, but I'm posting this so they wouldn't get YOU!
All "100% Refund Guarantees" by essay companies are immediate red flags that you're dealing with a scam. Legit providers never make completely ridiculous claims about "refunds" based on "satisfaction."
