UKEssays.com and CustomEssays.co.uk - My Experience

I have found it damn near impossible to find a reliable review about any of these essays services, so I have decided to post my experience as it unfolds.

Experience to date:

2 weeks ago I ordered a 10,000 word dissertation from CustomEssays.co.uk
I paid for the 10 day option at £660, when I got to the final stage of the checkout, it went up to £792 due to tax or something.

4 days into the 10 day order, my writer hadn't even started my dissertation.
The customer service team were all Ukrainian and spoke terrible English.
I was convinced my writer was also Ukrainian due to the badly written responses I got.
I requested a refund, and sure enough, they were true to their word and gave me a full refund.

I still needed a dissertation though...

I read a load of reviews on the web that suggested UKEssays.com would be better.
I purchased a 10,000 word dissertation to be done in 10 days at the cost of £1300 - including tax etc
I ordered this on Thursday 8th March 2012.
They got me a researcher sorted for the evening of March 9th 2012.
Next step: wait on writer sending 500 word summary within 24 hours.
This didn't happen, it is now 3:45pm on March 11th 2012.

Contacted UKEssays.com via the General Enquiries link with my order No. this morning, received no reply as yet.
I called the help line at 12 in the afternoon and hit option 4 "enquiry for current order" and the phone rang out.
I rang again and hit option 1 "for information and new orders" and got a response in 3 seconds.
*Shrugs - i am only presenting the facts.
Spoke to a really polite advisor who assured me he would contact my writer and be in touch.
Haven't heard from the advisor nor the writer.

I will keep this post updated with any progress and the final result.
I will let you guys know how this pans out and what the final piece of work turns out to be like.

That's a very kind offer writer, but I want to continue with UKEssays for the moment, thank you though.

Ok, so, I have some news.

UKEssays have been on the ball this morning.
I received 3 miss calls from them by 10am March 12th 2012.
The writer has posted the 500 word summary for my dissertation and it is truly excellent.
It looks like it might be written by a lecturer or post grad student.

I opted for the 500 word summary and to have my work delivered in sections as they are completed.
If the final piece of work is anything like the summary, then I shall be cheesing.

I shall keep you guys posted over the next few days.

letter format.solve win.

Sorry I didn't post sooner guys - been a very busy week!

Right...
Got my dissertation 24 hours early, here's my opinion.

GOOD POINTS

1. Got my 10,000 word dissertation 24 hours early
2. The format was great and it looks pro!
3. The word count was in the + or - 10% of the 10000 words
4. The use of tables and illustrations was good throughout
5. Data collection and analysis was just peachy
6. Paper answered the dissertation question
7. Good references
8. Very good customer service - polite, patient and have integrity. Nice bunch of people.

I would say this dissertation is 7/10, which is good considering I think my own efforts would have been a solid 5/10 - hence the need for a writer. Would have been a solid 8/10 if it included a full appendix, which it didn't, which brings me to the bad points.

BAD POINTS

1. No real Apendix to speak of (interview schedules, transcriptions etc). My writer did include a question air which was cool, but nothing else. Apparantely the writer is paid to do 10000 words, so that's what they do, 10000 words. (Actually mine done a lot more to be fair to her/him). So this means I have to purchase the appendix separately, which is not cool since I just paid £1300 for a dissertation! Never mind, I have written to them to enquire how much it would cost for these additionally pages and will post the response soon.

CONCLUSION

You get what you pay for. You pay peanuts, you get monkeys. You pay hard cash and you get a good service over all. Yes, a shed load of money, but if it helps me get on a graduate scheme that pays 22K, then it was a bargain at 10 times the price. All about cost/benefit analysis folks.

Anyway...

WHAT NEXT

Now my concerns are:

1. How much will the interview transcriptions cost
2. What grade will the dissertation achieve
3. Will I get caught by my university - probably the key issue really

I will post the answer to these questions as they are revealed.

Peace

I really appreciate you sharing your experience. I'm also on the lookout for assistance, merely due to time constraints and a very tight schedule, so I'll be interested to know the outcome. Please do continue to keep us posted.

Um, yeah. its amazing how that works.

How is getting the work you paid for a "bad point"? Do you think it takes no time or efforts to write something just because you call it an "appendix"?

Of course, given that you ordered from known Ukrainian scam sites, I kind of doubt the veracity of your story and assume that if you actually got something that looks decent it was most likely plagiarized, but still, your complaint is silly.

"Bad quotation!" Moron!

It would be great if you understood the nuance of punctuation possibilities. Until then, go away.

Lol it's all getting very heated!

Never the less, I shall continue to reort my findings for those of you wo are interested.

Re: Apendix
Transcribed interviews, completed questionaires etc are not included. I did ask for a price but did not receive a quote. No worries though.
As pheelyks pointed out, if you pay for a 10,000 word dissertation, that is what you get. Apendix isn't a massive deal, I can touch this area up myself, so no harm done.

As for UKEssays being a scam site; I can confirm they are defo not a scam site. Infact, they are probably the only reputable company out there. I would personally recommend them. THey are expensive, but they are excellent.

Note:
If you pay for a piece of work and submit it, be prepared to feel paranoid alot of the time Lol One of the side effects unfortunately. My biggest fear is being found out. Which brings me to my next paranoid point.

When dealing with Custom Essays, they took a copy of my passport, bank card, signature, university log in details to access journals and a signed order form. Now, don't missunderstand me, I am not suggesting for a moment that these guys would do identity theft or anything like it. I don't think they would. However, they have enough inforamtion and proof to report me to my university for approaching such a service (even shows up on my bank statement). Their sales teamdid sound pissed off when I asked for a refund and I am worried/extremely paranoid that they would have dropped me in it for my troubles. This could be completely unfounded and the result of an over active imagination - which it most probably is, but since it is a concern, it is one I will post.

So here is my revised list of things to share next:
1. Will my university find out I've used a writing service for my dissertation
2. What grade will I be awarded for my dissertation

I will keep you up to date with any progress.

thanks for these updates
I'm passing through similar situation as essaywriter.co.uk asking me for a photo id and a proof of home address. I'm still not sure what to do. I don't want to be reported by someone if things went wrong???

essaywriter.co.uk is a foreign scam company. All UK companies have to have a registered Companies House number posted on their webpage. This company claims to be based in the UK but does not have such a number. That right there is evidence of a scam (not that having a Companies House number guarantees a company won't scam you). Same with customessays.co.uk, which is a Ukrainian-owned and -operated site.

I understand your reservations about giving sensitive information to online companies.

As soon as I paid for my essay at Custom Essays and gave them copies of my information, I got one curtasy call and then never heard from them again. It defo doesn't inspire confidence. Not to mention the writer never contacted me once in 5 days, infact, 5 days into a 10 day service, they hadn't even started my dissertation. Hence why I asked for a refund.

If you have a bad feeling about an online company, chances are your probably right.

UK Essays took a card payment without copies of my passport etc. They sent my dissertation in sections as it was being completed throughout the 10 days. THe customer service team were all English speaking and never seemed troubled no matter how many times you contacted them. I think they understand the reservations of most students when using such services and thus are a bit more empathetic when you call for the millionth time lol.

Personally, I wouldn't touch any of these other companies with a barge pole. Evem of tjeu aren't financial scammers, you can be sure it is defo not an English native or English speaking person writing up your essay.

Pay the extra cash, use UK Essays, and you'll get that peace of mind.

Hope this helps man

One of the things I have noticed with WorkAtHome opportunities is that the same people who are behind the opportunity are the very ones who are posing as reviewers under different aliases. This same practice is happening within the essay writing industry. My advice to anyone out there is to do your own work. Recruit the services of a private tutor to assist you if needs be where you pay them periodically rather than to fork out hundreds of pounds/dollars to people over the internet that you do not know.

The previous post is quite possibly the best piece of wisdom I've read thus far and I myself would have been wise to adopt such a strategy.

i received a paper from customessays.co.uk last semester, at a 2:1 standard.........i was in constant communication with my writer and the paper was 3 days early, however the final grade was a 2:2 a low one of that. i had also added several theories and references so i fear what i would have received without them extra marks. i received no refund due to the lateness of the complaint blah blah blah, not really too bothered about it to be honest, more concerned on where to go next, when are your results due if you don't mind me asking, as i simply wish to know if you get what you paid for.

My results aren't due until the end of June, but I will post them when I receive them.

I am very disappointed with UKessays

I received 2500 words with only 5 references and ordered to an upper 1st class standard

No flow, sentences look just placed in - No support of occupation promotion requested, section relating to assessment was not included!!

Bold statements made with no reference to back up

Few literature articles placed in the assignment , none supporting use and only 2 in the chosen area of study

No elaborated knowledge in subject area

No reply on my claim - was told would be sent to researcher - then told cancelled- now nothing

Waste of money. My friend chose GraduateWriter with much better outcome and much less money.

Hey ho! Thought I could contribute some points to this discussion.

I've decided to order 3 long essays from the UKEssays.com. After exhausting google and forums searches they seemed most legit of all the bunch.

Three orders, pricey matter, you might expect a bit of discount but no yoj on this one. One of the orders I've paid in advance fully while other two got 50% part payment.

So 1 by 1. The fully paid order I was able to receive in installments since I paid in advance, they refused that for the part-payed orders.

It was a 10k words job. Got to say all in all nicely done! I was really happy about both work and them handling any necessary communication in a timely manner.

The writer even agreed to push a deadline forward by 1 day so I could have more time to work on it, yay!

In turn, both of the part-payed orders had writers requesting extensions by 1-2 days. As I was not in a hurry and had the other order to work on I agreed.

While one of the orders got delivered just peachy and only required minor adjustments, which vere in fact done very promptly and professionally, the other caused me (still causing in fact) some troubles...

The piece came with some major grammatical mistakes including thing like a whole new section starting with 'And,...' or sentences without commas which were like 3 km long. Most of them made sense I agree, yet the style, flow or even vocabullary was just terrible. But worst of all... The three art analyses I requested with the order were not there (unless you count spamming examples of artworks, some with 2-3 sentence descriptions as such) and not even a single image was present. Not even mentioning other things like bibliography that didn't really subscribe to ANY particular style!

Damn, and it was going so well so far... And turns out it wasn't the end of it :///

Thinking I can count on this helpful and friendly people I request amendments. They passed my calm, constructive and to the point points to the author. Apparently I waited for 3 days only to be ridiculed and insulted by the author who didn't even spend 5 minutes to read either the order or/and the contents of my feedback carefuly. Any further exchange did not bring much joy either. The writer refused to acknowledge my points trying to ridicule them instead. After 2-3 messages he just stopped responding and I was confronted by the UKEssays staff member saying that order was checked by their team and all appears well. Could not believe my own eyes really... Even the bibliography was marked as 'good', not even 'ok' as they use it if they see any places for improvement. Slowly losing my patience I told them that it must be a joke!!!

Apparently not. The 'quality team' checked it. Not much 'quality' in them it seems but loads of 'team' since all they care about is company's money but not customer satisfaction. I was even told that it's ok for a 2:1 work to have grammatical errors as they count for 'only between 3-5% of the overall mark' according to UKEssays. Another couple of messages suddenly revealed that the person so eagerly defending the work isn't even qualified to comment on its contents! They passed it for extra assessment but purposely kept ignoring commenting on missing order contents or obvious mistakes like bibliography. Typical...

When I told them about exercising my consumer rights they replayed they didn't breach no contract (Sales of Goods Act) and if I do the chargeback it will be fraudulent and they take me to court xD Lost all patience by this point really. Apparently the assessment showed 'areas for further development' - read improvement as in total rewrite, but the promised attachment never got to me and even if it did I'm sure it doesn't cover the missing art analyses. Again, I was threatened that in case of chargeback claim the assessment wil be used as evidence.

There it goes ladies and gents. All nice and peachy until something goes wrong. Then they can't even acknowledge writer's OBVIOUS mistakes and just press you to accept the order as it is or with minor amendments (the original author offered to make them for £240 EXTRA). Ofc I wouldn't pay and didn't have time to chose anyone new if offered that option since that whole story pushed it well beyond my deadlines. My feelings? Outraged. Shame really since the other two orders while not perfect were delivered as advertised and with very satisfactory contents. If you ever decide to order from them I pray you get one of those people that wrote them. Otherwise you're screwed with none there to help you... The choice is yours.

Really recommended for people that like to play lottery or with copious amounts of good karma ^^

P.S. Waiting for Monday so I can phone my bank's chargeback department, will see how it goes.

A friend of mine has used UKessays for 2 law essays one of which was 5000 word and the other one being 4000. Both were for a 2.1 standard. The funny thing is that for the first one he got 68% and for the second one 53%. Huge difference in class amongst the writers there.

Digging up an old thread but need your help guys!
Just finished all my exams and such so time for those bastards to give my hard earned money back - talking about that boothed essay.

From my point of view it was plain horrible but ofc UKEssays rebukes that and refuses to pay money back.
Contacted my bank but they need some proof... Is anyone here willing to take a look at the essay and (in case they agree it's not up to 2.1 standard) write a short report on it for my bank's chargeback department?

I would offer 10% of the money I get back but would really value honest opinion on the essay first - don't want to claim the money if I'm wrong about it!

Thanks!

Axel

Your offer is lucrative enough to attract quite a few PM's in your inbox.

Oh, is it now? Though I would discourage ppl that were thinking of making easy money by just offering a percentage...
I just wanted a genuine opinion of experienced academic writer to be honest! ^^

Not from any half-intelligent writer. Getting paid for this depends upon his getting a refund from UKEssays, and the writer would have to do the work upfront and a)hope Alex gets a refund, then b)hope Alex actually pays up if he gets it. No thanks.

Oh that's a shame Pheelyks! I was hoping for some ever-present forum member like yourself to take notice of that as you guys seem to know what you are talking about... And yes, the renumeration depends on myself getting money back (that I'll pay up is not up for discussion) but also the workload isn't big at all. A. Just read the thing (round 7-8k words) B. If you think my claim is legit write a short report confirming it. C. Collect the money. Thought it seems fair and there seems to be many writers around in need of work. For a pro it would be a piece of cake, w/o cream and small in size in fact :D

P.S. Even if I wanted to I don't really have money to pay people up-front. UKEssays took it all!!!

You're right, I'm being silly. I should absolutely read your approx. 25 page essay, write a report about it, and hope to eventually get paid. I don't know what I was thinking when i said this sounded like a bad deal. I definitely don't have anything better to do with a few hours of my time.

Then this leads to another dead end for a writer who picks up your project. You're hiring someone for an assessment of your product; that person should be paid in advance. Otherwise, Pheelyks is right: no serious writer will show any interest. That's it. If some company scammed you, it doesn't mean you can hire someone without assuring a payment for the work.

When I stated above that you'd receive some response to this offer, I think you didn't notice: I was being a little sarcastic.

Hahah, indeed didn't notice as I was fair and square. As said around 7k words, which should be around 30min but the innitial scan that would sufice to say whether you are interested or not should take around 5min.

I'm sure no self-respecting writer wastes 5MIN of his precious time xD (yes, sarcasm) I spend more then 30min watching videos on YT every day. And getting around 100GBP for 300-500 words work?

You were right, might be lucrative. But to be perfectly honest, for me it's all about fairness. I love a job well done and renumerate people accordingly. I believe 1 out of 3 essays I ordered did not deserve the money I paid therefore I want it back. So I'm asking for help of assumingly knowledgeable people offering a fair deal. What's wrong with that?

Possible outcomes of the situation:

A. You've seen the paper and think I'm wrong and it is indeed up to standards. YOu've just wasted 5min.
B. You've seen the paper and think I'm right. You read it carefully and wrote some words on it. Not sure how many because I never did such a thing. Would imagine... don't know, 200 300 500 words at the most. I don't get the money back (although don't see why not) and you just wasted... 1h? 2h?

C. Scenario B but I get the money and transfer the promised amount on the same day I get it from the bank.

Post the essay here and I'll give it a 5-min scan.

There! If you are interested I will explain in detail what exactly (on top of the shambolic structure of the thing) is wrong with it as they didn't really follow my order instructions. For now time to bed, thanks guys!

Edit: ms word not allowed... brb with a link. the opening sentence of the conclusion is my personal favourite ^^

https://essayscam.org/forum/fe/representative-early-modern-paintings-daily-lives-5341/

There are ome problems, but in general it seems like a well-focused and well-written paper. I'd say you don't have a leg to stand on.

Yeah, well, as said grammar and style is justthe cherry on the top of that cake. It was supposed to be primarly an art analysis (x3) and all the guy does is spamming examples of artworks and artists. He wouldn't recongise an analysis if he triped over it!

When I confronted them about it they just ridiculed the whole thing even though the analyses were supposed to be the core of the whole paper. -.- The bibliography passed as 'good' when its nowhere near close to the Chicago style I asked for, not sure it's following any particular style at all. And hey, who needs PICTURES in the art essay for example. Try doing the analysis w/o one and my whole department will just laugh you out.

Are my uni's standards that high? I would get around 45% for it I reckon. Not ordered 2:1 then...

See, many little thinhgs that just make the whole work kinda useless to me and definitelly not worth the money. Especially comparing to the other 2 essays I ordered, which were damn solid pieces of work.

Like I said, you don't have a leg to stand on. None of your whining changes that fact.

What about the service charges? I know it's been a year, but what was the outcome of your dissertation??? Phyleeks, do you write dissertations? Or I should go with GraduateWriter.com (my project is a graduate level thesis).

What taxes? That is preposterous! These companies, this one in particular, doesn't pay taxes. They have pinged their location all over the place and made their business records so difficult to find, it would take a team of IRS agents years to figure out where their money really goes. They know how to hide their tracks from the global government. You bet that wasn't a tax that you paid for. No matter what they call it, that was only a mark up that they decided to add on to your final price, just because they could.

A student should know how to feel the situation when paying for their paper. Use a comparison point. Consider at least 3 companies for your job order and compare their charges. The total price is what signals the first red flag with regards to the service. Where taxes and other fees other than the research and writing considerations are charged, the student is being scammed. It is better not to order from such companies. There is no sense in overpaying for a paper. The OP's experience is proof of that. You can overpay and still get bad quality results. Just because one pays cheaply or reasonably does not mean the paper will be mediocre.

This is true.


While high prices by themselves are never any kind of guarantee of high quality, cheap prices in this industry almost always correspond to work that is mediocre at best and, quite often, absolutely horrendous. I see work purchased cheaply all the time, because quite a few of my clients end up coming to me only after trying a cheaper provider, and they often send me the essays they received, asking me about "fixing" them. They're always atrocious, unfixable, and completely unusable. Redoing them from scratch, and without using any part of those essays, is usually the only reasonable option.

Hopefully you are not doing this for students studying at English Universities, since this would mean you are breaching the recent essay mill legislation. Furthermore, any such students would find their careers over before they have begun, and face strict anti-cheating rules imposed by their universities.