noted 10 | 2064 ☆☆☆☆☆
Jan 13, 2022 | #41
@FreelanceWriter The lines of communication are open between the writer and the company when it comes to client services. They require the writers to use a company based email address, located on the company server, so that the communication between students and the writers can be monitored. The writer is sent a notification at his private email address or work email address on file that informs him to check for the message in his company inbox.
Phone calls to the writer are patched through the company line and recorded for reference. The student and writer knows that the conversation is being recorded. The messages the writer leaves for the student on the private messaging system are also editable on the end of the company, allowing them to delete the email address and other contact details the writer might try to pass on to the client.
As for video conference calls and the like, the company always controls the contact between the client and writer. They do this by having their agents start the meeting. The agent calls the client, then calls the writer, afterwhich the agent sits in on the meeting taking notes as a secretary would, in case there is some mix-up later on between the two parties. The company always aims to show the writer that the middle man is important in terms of communication and fee collection. Something the writers appreciate since it lessens their workload as opposed to if they had to attend to everything related to communication and fee collection themselves.
The companies acknowledge that the clients might figure out a way to direct hire the writer, which they do not have the power to stop. However, most of the writers do not have the office set up to deal with the client on an official basis as they would if they used the company channels. So most of them are dissuaded from going direct to the client. There are some that leave the company with their client base, but the clients end up back at the company because the writer proves to be incapable of properly running the business without company guidance.
Phone calls to the writer are patched through the company line and recorded for reference. The student and writer knows that the conversation is being recorded. The messages the writer leaves for the student on the private messaging system are also editable on the end of the company, allowing them to delete the email address and other contact details the writer might try to pass on to the client.
As for video conference calls and the like, the company always controls the contact between the client and writer. They do this by having their agents start the meeting. The agent calls the client, then calls the writer, afterwhich the agent sits in on the meeting taking notes as a secretary would, in case there is some mix-up later on between the two parties. The company always aims to show the writer that the middle man is important in terms of communication and fee collection. Something the writers appreciate since it lessens their workload as opposed to if they had to attend to everything related to communication and fee collection themselves.
The companies acknowledge that the clients might figure out a way to direct hire the writer, which they do not have the power to stop. However, most of the writers do not have the office set up to deal with the client on an official basis as they would if they used the company channels. So most of them are dissuaded from going direct to the client. There are some that leave the company with their client base, but the clients end up back at the company because the writer proves to be incapable of properly running the business without company guidance.
The opinions are that of the author's alone based on an individual capacity. Opinions are provided "as is" and are not error-free.