How did you find them? I don't know of any student who would use them. The only text their have ever written are fake reviews. A website that automatically posts "reviews" is in control of them. They can revise them, write them from scratch, or delete them at any time.

As far as I know, AI only paraphrases the information. It is unable to create new concepts. If you read one AI-generated paper on a topic, reading another 10 will not get you any new knowledge..

education.gov.ie doesn't exist. The scammers use a phished email to send it via 5ymail.me, an anonymous email scam provider. Don't spend more time on this junk, it's a scam.

In your gmail, click on the down arrow and check what email appears next to the 'reply-to.'

What Reply-To email shows up when you click on the Reply button from the "Department of Education" email? I'm sure it's a different email (it's actually the scammer's email). The scammers have no case. "Department of Education" is closed on the weekends. Also, why don't you post the scammer's website name to protect other students.

No consequences. These Kenyan scammers will move on to another potential victim if you just ignore them. They may try to send you more emails but whatever they say they have nothing on you.

If it has "via" in the "From" area, it's a scam email. Department of Education doesn't care about individual students. Btw, they also have no "legal team" - it's the same scammer responding to your emails. I suggest to ignore them.

Was the email from the "Department of Education" real? It could be faked.

Asking for a full refund may trigger negative emotions. You paid little money for a so-so product, so the company thought you still got a good deal. That's how it works in life too; you cannot expect a Lexus quality if you buy a Dodge. Did you ask for a full refund or were open to accept a partial refund or a free revision?

If you didn't use the work at all, you don't have much to worry about. If they are not stupid and you did not dispute the charge (it might escalate their threats if you do), my advice is to ignore them.

I've just checked their website and noticed this answer to the question if they save notes.

"No, we do not save any of your private data. All notes are saved on your local device using cookies."

Well, as someone with programming experience I can tell you that the maximum size of a cookie is 4096 bytes and nobody would store anything than a simple string in a cookie. I doubt what they claim here is true and suspect they store everything in their external database.

If they operate out of Ukraine or Cyprus, they don't care to break the laws and post misleading statements.

I'd be careful. Some African scammers make you pay $5 or $1 as a trial, but their only goal is to collect your payment information. I don't know of any legitimate writing service that provides a "trial" service.

I'd not delete it; you may need it.

You should know better what to do, I don't give you legal advice here. Personally, I'd wait and do nothing for at least a couple of days. You can expect more scam threats, but I'd do nothing at this point. Perhaps experienced people here will give you their advice too.

It's a foreign scam ring. They operate via ukthesishelp.co.uk, ukresearchexpert.co.uk, uktopdissertation.co.uk among others.

They are not UK based. All names and addresses on their sites are fake.

They have no "lawyer;" as I mentioned, it's the same scammer who uses different emails and fake names to contact you.

Cease communicating with them. Pay them nothing. Even if you pay them 100K, they will still harass you. Writers have nothing to do with the scam; they use the good-bad cop drama to scare you.

Look at their website; just because they wrote "London UK" it doesn't mean they are from London UK. You'd find them closer to Nairobi, Kenya.

It looks you're dealing with Kenyan fraudsters. What is their website? Stop communicating with them. You can say your account was hacked if you really are out of options (but it's always best to tell the truth if that can save you). Don't pay them any money. Never reply to their emails or phone calls.

Btw - they have no "CEO." Pretty sure it's one scammer using different emails / fake names.