I had a highly technical project that needed to be done at the last moment. I was really concerned I would fail. I mean it was a matter of hours and I hadn't a clue what to do. I contacted customer service at CustomPapers.com. I had a friend who had used them for editing her final (tough) project. I was desperate. Customer service was able to assign my order right away and I received emails from my writer (a real person) within minutes. The writer was very insightful and was able to put my anxiety at ease. I guess they do this sort of project all the time (excel spread sheets). What really amazed me is that it was a matter of hours and the writer sent me the final product that I was able to turn in on time. I also know it was original work and not some cut and paste job you see at these paper mills. I had to use Turnitin and the work passed without an issue. I was very impressed and I will use them again in the future. I read other reviews on other sites about them and the typical experience is also positive.