I thought that they were going to change as they upgrade my status, but I reached up to an advanced stage, but nothing was forthcoming. I believe am the best because of the feedback and no complaints received from the previous clients, and returning requests were overwhelming. They literally blow up your phone with preassigned cases and harass you at the slight misunderstanding. Unfair fines were the order of the day. You end up working for free, lol! who does that? I already left the company, but I thought that others need education. A masters holders should never undergo what I underwent with the company. I was literally depressed. It was demeaning I nearly died in their ruthless hands because of my loyalty. I hope someone learns from my mistakes.