I have been waiting for a refund for over 2 weeks for an order of 5000 words that the writer delivered 2 weeks late, plagiarised and wouldn't even achieve a 3rd let alone a 2.1. Their phone number hardly ever works and the customer service department give threats on the phone e.g. "If you keep calling to chase this up we will not refund you." I am very disappointed I wasted my money. Do not use customessays.co.uk (they are also a non-UK company that dial using an internation number 00591).

I agree do not use customessays.co.uk they provided me with a 1600 word essay (which I paid 5000 words for) plagiarised and poorly written, a week late and they won't give me a refund. I then had the writer e-mailing me constantly begging me not to complain. When I did complain I got told off by the customer services person on the phone for chasing up the refund request and she threatened to cancel the investigation for a refund. She told me that I'm not the only customer they are looking after. The company is not based in Sheffield it is a lie they are based in Bolivia.