Due to complications with my order, the 'Director of Sales' at Oxbridge Essays (oxbridgeessays.com) agreed to give me a £100 refund on my order - that was on 8 March 2010.

Initially I was told that the refund would be processed on Friday 12 March... but no refund was processed. Then the 'Director of Sales' said Friday 19 March but again no refund was processed.

I've e-mailed the company but still have no notification of a refund or indication of when they might get round to processing it.

Has anyone managed to get a promised refund from this company?

Problem solved :) Really good essay - just wish they'd sort their admin side a bit better.