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Oxbridge-essays.. I was due my essay 3 days ago. heard nothing from them! any ideas anyone?

I paid for an essay with oxbridge-essays.com a week ago. I was due the essay on friday, got an email from them saying it would be there by the end of the day.

No essay came. They are ignoring my emails, I called them to ask them when the essay will be done by... they said " they cannot say anything till they speak to the writer". Has anyone got any advice?

Thanks for that!

I was told the writer cannot be contacted and I should have my essay by wednesday.

I asked them if its not back can I have a refund and was told yes. Lets see..
I did not use my credit card, I just used a debit card..
Thanks for the reply will see what happens wednesday.
After searching all the comments about custompapers.com and oxbridge-essays.com
went with oxbridge as I am studying in England. Nightmare!

Merged topic:

Got dissertation date dawning,, thinking of using custompapers, anyone?

I have been messed around by OXBRIDGE-ESSAYS. I wanted to see what they were like before I ordered my dissertation.

I really need to make a decision on who to use. From comments on this site, I came up with Custompapers.com.

Anyone got any advice?

Just an update..
got my essay this morning, looks good quality.
Have asked for the 10% day refund for work late.
Lets see what happens, such a shame they dont keep you informed as essay looks good.
Will update when I see what they say about the refund.

just in case anyone is thinking of ordering with oxbridgeessays.com I have received my essay 2 days late and I paid £300 for 3000 words the essay I received was 2164.

Waiting to see what they say. Customer service has not been the best.

I have been offered a credit to carry forward. The essay was of good quality.
the essay was 2164 words. I paid for 2500. I was told this includes the references.
I did not know the total word count would include the references so my mistake for not checking.
They are trying to get things sorted. I have been offered to expand the essay by paying 45 pounds. Things seem to be getting sorted so will conclude once things are finished..