I used Custom Papers on 2 occasions. The first one a writer named "Orlando" wrote the paper and it was excellent. The next time I had someone named "Tom" write it and it was not as good. There were all kinds of very curious errors, which almost sounded like "Tom" was not even a native English writer. They are not a scam and do deliver the papers, but one of my friends also used the service and had a very negative experience. He placed and order for a very important paper, paid for it, and they never delivered it. I guess that the writer quit and the company did nothing to find another one or get the paper to my friend--he ended up having to drop the class it was for. They eventually refunded his money for the paper, but he still lost the thousand or so that he paid for the class.

I don't know--I've used three writing sites (Essaywriters.net, Elephant Essays, and Custom Papers), and Custom Papers is one of the better writing sites. I really don't like the CSR "Ericka," who seems very disinterested in helping out clients and sometimes argumentative. The last two papers I ordered they could not find writers for, and when I asked why she basically started an argument with me. I was blown away, because I was nothing but polite in all my emails. It's definitely a strange company with some good writers and CSRs, but also with some horrible writers and CSRs. I would probably give the site itself a 6 out of 10.

Sorry, the address is: usaessays.com

Thanks for that. At least they're American. How did you find that info, and is there any way that anyone can access it? This could make things a lot easier when investigating writing companies or any online companies. Or, if it's a trade secret, I understand.

I'm going to ask them about some of the things you bring up.


You're right--they are a new company. They were looking for writers on their blog in September: usaessaysblog.blogspot.com

All their other social networking seems relatively new, too. To be honest, none of this bothers me, as long as they provide legit work. They did for my friend, and I'm hoping for the same for me. Some of the companies I went to in the past had been around for years, had fancy websites, and were basically scams. I hope this is not.

I just sent an inquiry to their customer support to ask them about the "thousands of projects" claim and will let you know when they respond.

Still waiting...

Any guesses?

Just got a response:

"Hi Todd,

Thanks, for your inquiry. While USA Essays was formed just a few months ago, the writers that work for us have been writing professionally for years. Our core of writers comes with a collective decades-worth of experience writing academically and professionally; they have published articles, served as ghostwriters, written content for numerous websites, technical manuals, and produced work in every other facet of professional writing imaginable. All tolled, they have written thousands of projects in their professional careers, and we hope that they will produce thousands more as writers with USA Essays.

I hope this helps clear things up a bit, and I apologize for any confusion; our intention was never to claim that USA Essays has written thousands of projects, only the contract writers that work for us. Our writers are and will continue to be the key to our success. As a young company, we hope to build our reputation on honesty, integrity, and quality writing. Rest assured that every one of our writers is amply qualified for any project we are fortunate enough to handle, and we truly appreciate business from clients like you. For more information on our writing staff, please visit our "Current Writers" page.

As for your project, it will be delivered as promised by 11:59PM EST on October 31, 2010. If you have any questions or concerns, as always, feel free to contact Customer Support anytime via email or call our toll-free number.

Thank you,

Jason"

Seems pretty straightforward. I guess it makes sense. Their writers have written thousands of projects, and that's what they said. I actually feel more confident in the company than I did when I stumbled onto this forum. I would rather have a small up-and-coming company that actually responds to me working on my projects than some of the bigger ones that don't. I will definitely let you know how the paper comes out. Thanks for all your help! Time to watch some football!

I don't know, WritersBeware--I have to disagree with you. I understand what they mean and don't really mind how they describe their writers' experience--it's not like the writers don't have experience just because it wasn't all with the company. I really have no problem with that once they explained it. I guess I got a little paranoid by your initial response to my question. It's not really important to me anyway--I placed an order because of a word-of-mouth recommendation not what their website said. How are they really supposed to describe their writers anyhow? Inexperienced? I mean, one of their writers "Pete" is described as this: "During forty years of university-level teaching, he has prepared about twenty-five different course syllabi; he has also taught basic speech courses. Pete's publication credits include three textbooks on media writing, several biographical and topical essays, and trade press and general audience articles." Doesn't that experience count as writing experience? I really think you're just wrong about how to look at it.

I guess I was a little insecure and came here to find out more about the company and to poke holes in it as much as possible. But, the whole support staff has actually been nothing but cordial and helpful to me, and I've emailed them at least ten times in the past few days with questions just to make sure it's legit. At first, I was totally with you, but I'm not about to call a company a fraud for no real reason. Plus, I really don't think they are now.

EW Writer, I put my order in Friday and guess I got the whole buyer's remorse thing, or really just buyer's anxiety. I really just wanted reassurance or to know if I should take action. If it is a scam, I not only want to know and get my money back, but know so I can make other arrangements for the paper. I never even knew this forum existed until I added the word "scam" to the website's name when I did a search today. This is the first time I've gone with a smaller writing company, but I've had very mixed experiences with others, so I figured why not. Other than the good customer service and my friend's recommendation, I have nothing to evaluate it yet. This is why I am here asking around.

I do have to say that this is a very interesting forum. A lot of what's here seems to be a few angry, paranoid, and snarky writers bashing each other. There's some really good help here and there, but a lot of "look how clever I am" defensiveness going on. I guess that's all forums. Either way, thanks for the replies and I really do feel a lot better about my order.

PS I hope everyone got to see the Patriots beat the Chargers just now! Go Pats!

WritersBeware, thank you for trying not to pass judgment. I know it must have been hard for you.

Criminy, when you responded I read some of your other posts and you are by far the snarkiest one on this forum. I'm surprised you didn't start insulting me immediately, like you seem to do with anyone that needs help, doesn't know the forum rules by the letter, or makes a typo. I don't know whether to be honored or insulted by your responses. I don't need writing help, but need time in between my two jobs and going to school. I guess I did get a little defensive because you come off as so snarky and really said nothing but I was wasting my money and being defrauded. Done.

And, it was essaywriters.com.