Thank you for your comments. I have photocopied my emails but the bank didn't ask me for proofs. I have had to fill up a form mentioning the reason and they told me they will retrieve payment.

Unfortunately I came across this forum after I ordered my essay. I've just tried to get them on their chat system through another name, another laptop. Hereunder chat conversation.

Von: Admin [care@papersdom.com]
Gesendet: Montag, 10. Januar 2011 20:49
An: nadja
Betreff: Transcript of your chat

The following is a record of your online chat.
General Info
Chat start time Jan 10, 2011 2:37:04 PM EST
Chat end time Jan 10, 2011 2:49:14 PM EST
Duration (actual chatting time) 00:12:09
Operator Brandon
Chat Transcript
info: Please wait for a site operator to respond.
info: You are now chatting with 'Brandon'
Brandon: Welcome to Papers Dom. How can I help you?
nadja: hi Brandon
Brandon: yes
nadja: can you help me with my essay?
Brandon: if you want to place the order for that
Brandon: then yes I can help you .
nadja: I have been trying to reach your company for days as you NEVER returned my essay and you cashed up the money
Brandon: well you need to contact the customer support for that
Brandon: not the sales line
Brandon: you need to contact the proper dept for that
nadja: NOONE replies from the so-called customer support; they didn't even reply to my emails
Brandon: May I have your call back number
nadja: I even tried to call them- NO reply
Brandon: and I'll arrange a call for you
nadja: I also requested a call back- NEVER happened
nadja: are u still there or is it the company`s philosophy to stay quiet when they scammed students?
nadja: I will post this thread on many forums to inform about your fraudulent website
Brandon: well
Brandon: we can also take some serious against that
Brandon: but again I am asking you to provide me your call back nubmer
Brandon: *nuber
Brandon: *number
Brandon: are you giving me your number to arrange a call back for you
nadja: give me a phone number and I'll call you NOW
Brandon: I need your number or call 1-866-328-4688
Brandon: Okay
nadja: I just want my essay.
Brandon: that's Okay
Brandon: call the given number
Brandon: Alright.
nadja: i'm calling you NOW
Brandon: Thank you for chatting. Good-bye.

I phoned them twice before ordering and 20 times when essay didn't come and I have not come across indian accent ( I have often worked with indian companies and they have an accent which one recognizes 1000 miles away! Should I have got someone on th ephone with even a slightest accent, I wouldn't have ordered! Anyway let's hope the bank will refund the money and I want every student to be aware of this fraudulent site.

Thank you for your comments. I thought I was careful! as when you phone from Europe to USA, the ring tone was"normal" no diversion; I came also to the conclusion that they are using a call center as they didn't have an "indian/singing accent". As I've mentioned in my post I have phoned them before placing order and asked them also about the address- they stated that they don't meet customers and their writers are freelancers so there is no need to mention it on the web. I have furthermore shown the website, invoice and gave my log- in information to a friend who knows someone who works in the police IT department and he will see whether he can dig for more information.

you are right the ring tone is normal as if indeed you are phoning next door! The bank is notified, they will start immediately chargeback procedures. They furthermore blocked the cc. I have reported also the case to the police, even though it might be a waste of time. Some friends of mine have been doing some researches and they found out that essaydom website is hosted by directnic.com also on Facebook; they are using their "Direct privacy" address to avoid their name on whois as well as their cc merchant accounts and they are using a George Town, Grand Cayman KY1-1010 address !! I have contacted this hosting company, reporting the fraud and I'm waiting for an answer...... eventually!!

Hi everybody,
My bank has advised me today that essaydom has refunded 204 USD and they wanted to know whether they should nevertheless proceed with the chargeback procedures which I refused as I want to forget sooner than later about this bad experience. Thank you for your support and also a big thanks to the administrator of this forum for the offered opportunity to report swindlers...

We are complaining about scammers as writing agencies though they charge a high amount of money to students to deliver a well written thesis as per the customers'requirements, they mostly deliver only s...t! I don't think that a student is forwarding the writer's work as his own..... the tutors at the university ( I 'm talking about mine) are no idiots! They will certainly notice that the work handed over doesn't match the way I'm use to write/present my work. We certainly meet our tutors either on a daily or weekly basis and depending on the tutor and what one is studying, we have to provide in addition to essaay, reports regular written assignments and presentations. Students using writers want above all to get an essay frame; we appreciate the way paragraphs/ ideas are linked, the flow of the essay which only a professional writer can do.... In addition there are many students who are working and have family obligations but who want nevertheless to achieve a diploma but do not have enough time to handle ALL written assignments. We are far from scamming our tutor/ university...