AJ87,
I have experienced the same thing as you. I had submitted a clear guideline of what I wanted and had asked for a 3rd year Junior College level of writing and what I had received was mediocre and was filled with misspellings and grammatical errors. In addition to that the writer had left huge gaps in between paragraphs to the point where the paper ended up being 3 pages short of what I had paid for. I am currently in the re-write stage and to be honest I feel very apprehensive about it. The writer had used repetitive phrasing and improper in-text citation. I never planned on submitting the end product as my own and planned on reforming into my own words because I have had this instructor for prior classes and she is familiar with my style of writing. I am disappointed because the information that I had received was not helpful to me at all and was very bland. I have not received any feedback in the last 24 hours since I have showed my dissatisfaction. I plan to post at a later date to keep those of you informed on how this is handled by Writer Help Me. If anything, instead of a rewrite I would like to be reimbursed for the 3 pages that I had paid for that were not completed.

WritersBeware:
Why is it that you are always so angry in every post that you write?

I did contact them and the customer support will only allow you to type in 80 characters so I explained why I wasn't happy with the paper in the re-write section. Why would I post my order number in here when Writer Help Me are the ones should be helping me? But if you insist on helping me out the order # is: A

If you read the paper yourself you will see exactly what I'm talking about (i.e. poor quality). Also, this forum is for people to talk about their experiences to warn others correct? That is what I am doing and if Writer Help Me handles the issue properly than I will post what they did to rectify this and then you will have nothing to worry about.

Have a nice day.

It's amusing to see you take things so personally and get this defensive...

Being impatient is one thing but to have an unhappy customer and not respond to them to resolve an issue is different. They advertise quality and professional writing but I didn't receive any of that. I paid for services that were poorly rendered.

Actually, I wish they responded as quickly to me as you do on here. Of course I am on here venting about the experience because I paid $252.00 for a piece of crap, come on, you would do the same thing too instead of 'patiently waiting' and hoping that someone will get back to you. Like I said before, if Writer Help Me can contact me within a reasonable amount of time and resolve the issue than I will post what was done about the bad experience and there will be nothing to worry about with a bad review of their company. That simple.

Update:

Received a re-write today; it is the same paper with minor corrections and still poor quality. Customer service representative stated that another writer had assisted the original writer with the revision.

They offered to have another person re-write a completely new assignment but I am declining. I replied back to the customer rep that I would rather take a refund due to the fact that there were two people that had worked and re-submitted the corrected paper and that I am not confident that a new writer would do any better. I will update once I know whether or not they will refund the money.

WritersBeware:
The customer rep stated that if the re-write wasn't up to my satisfaction that they would refund the money that I had spent. As I said before, I am declining another re-write because if they had two people working on a revision and the end result was still a piece of **** why would I waste my and another writer's time? I am not confident that having another writer taking on the assignment will produce a better paper so I am opting for the refund like they had offered.

By the way, if you want to see the paper that I had received from them I would be more than happy to post here on this forum or send it to you so you can see for yourself that I am not being picky and that I am not lying about the quality of work that I had received.

As far as being an employee for ET, they should be ashamed of how you treat customers on here. Any respectable company would never attack a customer right off the bat if they had poor service.

WritersBeware: You are so quick to assume that I am misrepresenting ET; it comes across as if you are employed by them. The offer is still open for me to send you the paper so that you can see for yourself instead of blindly attacking without anything to back it up. Yes, they offered a refund if I wasn't happy with the re-write so I am asking for the refund because the re-write was basically the same paper. Tons of misspelled words, grammatical errors, improper citations, and rambling that went on for 3 1/2 pages. Until you see the paper yourself then you can talk all the s-i* you want...but you won't because you will see that it is a piece a crap too.

WB-So far you haven't proved anything.

Did I ever say that I demanded anything? No. I am tired of repeating myself for your failure to read my posts in their entirety. Stating that I would rather take a refund is not a demand it is a request.

Actually, anyone who reads this thread will care about the quality first before thinking about a refund. Not once have I ever said that they didn't offer a refund but either way who really cares if they offered it first or if I asked? All that matters is if they actually give me my money back. I had said earlier that they offered to have the assignment re-written by an entirely new person or it will be refunded, I replied that would rather have the refund. No need to get yourself all riled up WB. This is very boring arguing with you when you search for things to get into a hissy fit about.

Update:
I received my refund and I am very happy that I was reimbursed. Unfortunately I will have to conduct my own research for my paper but WHM handled the situation as best they could and in the end I am happy with the outcome.

I said I was happy two times, how did you skip over that and type in the 'unfortunately' part?