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Writer Help Me - Atrocious Service & Poor Essay



AJ87  1 | 9  
Apr 25, 2011 | #1
The positive reviews regarding Writer Help Me were enough to persuade me to part with my cash...BIG MISTAKE!

I recently submitted a "custom research" order to the Writer Help Me site for a Masters level essay for $210. The writer assigned to my order was WHM5085.

1) The essay was submitted to me AFTER the deadline. "We guarantee to always adhere to custom research paper deadlines". LIE!

2) The essay quality was clearly not at master's level and would not even qualify at undergraduate level. "We assign master- and doctoral-level orders ONLY to our writers who possess a corresponding master- or doctoral-level degree in the particular field of study or coursework". LIE! More like a Mickey Mouse master's qualification!

3) The brief was not adhered to and the essay clearly did not meet the assignment objective.

4) I have been declined a rewrite of my paper and fobbed off by support stating "The writer completed a solid order and these modifications would be your responsibility". Whilst the Writer Help Me site states "For our custom research paper service, we will provide free, unlimited revisions or editing in the unlikely event that we do not adhere to your original research and writing specifications". LIE!

5) My messages to support are now being ignored and I have been declined a refund! SCAM!

Writer Help MeBelow is the feedback I received for this essay from a marking and critiquing service (marked at undergraduate level):

This essay would be a borderline fail, with a mark of approximately 39-41%. This is primarily because of a poor standard of written English and inadequate, or incorrect, referencing.

The treatment you have given each question is shallow, simplistic and without extensive analysis. There is a woeful lack of referencing and your writing style is riddled with annoying quirks, repetition and ungrammatical phrasing.

All statements, assertions, and opinions must be founded upon sound academic reference. This is a major omission in your work.

You clearly have a fondness for the colon. Curb it, and instead learn where a colon should be used appropriately. Verbs tenses must agree.

Sentence structure is important and you seem to have some considerable difficulty in this area. All sentences must contain an active verb; your habit of starting a sentence fragment with 'As, ...' is not acceptable.

It is not acceptable to write a paragraph of unsubstantiated assertions, only to place a reference at the end, with a page range. Each statement must be referenced. Page numbers need only to be used when referencing a direct quote.

Do not use hackneyed phrases, however, to introduce components such as conclusions - your signature phrase 'when you step back and analyze...' must never appear in your writing again.

The language used in the essay is very basic and sometimes veers into colloquialisms and casual phrasing. Academic writing is formal writing and requires a higher standard of grammar and vocabulary than secondary level writing: you must make significant improvements in both.

Do not waste your time and money with this company! You will be robbed!!!
AJ.
stu4  21 | 856 ☆☆   Observer
Apr 25, 2011 | #2
START A CHARGEBACK WITH YOU PAYMENT COMPANY.
FreelanceWriter  6 | 3089   ☆☆☆   Freelance Writer
Apr 25, 2011 | #3
If that's true (and I'm not saying it can't be), it's the writer, not the company. They have hundreds of writers and nothing is ever "assigned" to any writer. That's why I've always advised prospective customers of any essay company to place a small order (or a few small orders) first and then to stick with a writer whose work you like before you order a major project. In general, your results are always going to be dependent on the writer who chooses to take your paper. But (at most) this is a quality issue with that writer; a "scam" is where a company takes your money and never sends an essay or where they send you an essay that wasn't actually custom written work. You may have every reason to be disappointed with one writer's work, but the company is 100% legit and some of us writers get repeated requests from so many satisfied customers that we can't even take them all.
stu4  21 | 856 ☆☆   Observer
Apr 25, 2011 | #4
If that's true (I'm not saying it can't be), it's the writer, not the company.

Buhahahaha! IF their competition fail to deliver what promised the blame is always the company. If one of your stooges failed, you tell us it is "just a writer" and company is still great :-). Go figure readers. You are fooled by the online gang.

a "scam" is where a company takes your money and never sends an essay or where they send you an essay that wasn't actually custom written work.

Thanks for explanations. So we can now safely assume what WB, you, and Pheelyks wrote in their thousands posts is a BS.

Now its just fine if company sends a paper written on high-school level and tells the client its a master writer? Then why when it happens with other companies you the gang call them scammers? Difference is that you, the gang, represent the company in question and if theres a problem you act like a PR department so that the public doesnt get the true image of the company you represent. Smaller companies dont have any PR people here so you are free to slander them at any occasion. Good deal for you and your cronies!

Next in this discussion I expect the other PR people of the company to post and blame the customer, not the company. Pheelyks will come with his bull*hit how the client is wrong and how well the whole situation was managed by the company. And that the fault is on the client side because: BS1, BS2, BS3.

Welcome to the PR show! In a random order:

- WritersBeware
- Pheelyks
WritersBeware  
Apr 25, 2011 | #5
Stu4, this is your final warning. You may want to recall what has happened to others who have not heeded my final warning.
FreelanceWriter  6 | 3089   ☆☆☆   Freelance Writer
Apr 25, 2011 | #6
I don't "represent" any company and I don't "have" any "stooges." I've written thousands of papers for them since 2003 and I've earned hundreds of requests from very satisfied customers, some of whom have ordered dozens of papers over the course of several years.

I've never criticized any company on this forum (much less in "thousands" of posts) simply because, as I've said many times, I don't know anything about any companies that haven't used me. All I know is that this particular company is 100% legit. Still, customers are always dealing with the luck of the draw until they find a writer whose work they like at any essay company.

They fill all their orders and reund any orders that don't get taken by a writer. If you have a valid complaint about a paper, they refund the money and I know there's a very recent post here from a customer who reported receiving a 100% refund. That doesn't mean that every complaint necessarily triggers a refund because editorial criticism of writing is very subjective. But the fact that they decline certain requests for refunds based on subjective criticism doesn't make the company a "scam." You know that, of course, but you're hell-bent on trashing the company because you obviously just can't compete with them very successfully.
stu4  21 | 856 ☆☆   Observer
Apr 25, 2011 | #7
You may want to recall what has happened to others who have not heeded my final warning.

Fine I go to have some vodka.

btw. My first post only was a copy-paste of Pheelyks posts who suggested on consistent basis the same in such situations.
editor75  13 | 1844  
Apr 25, 2011 | #8
what the hell are you talking about, you lunatic?
WritersBeware  
Apr 25, 2011 | #9
Of course, you don't have a clue (nothing new), you spineless piece of human garbage. You are perpetually out-of-the-loop, so just STFU and stop interjecting in conversations that you don't understand (which constitutes pretty much every thread).
Phenom4Ever  2 | 1  
Apr 25, 2011 | #10
Umm... I have submitted an order to Writer Help Me as well, and incidentally, my writer is Dhj2385 too.

My paper is due today, and this is the message I received:

Hi,

I am working on the paper. However, the research is taking longer than expected.

This means that the paper is going to be a little later. It will be uploaded to you tonight once I am finished.

Sorry about the delay. Don't worry.

Sincerely,

Dhj2385

I haven't received the paper yet, so I can't comment on it. But I really hope it's good and up to the mark. Hopefully, it's just a one off and the writer will come through. Fingers crossed.
editor75  13 | 1844  
Apr 25, 2011 | #11
just STFU and stop interjecting in conversations that you don't understand

no, really... I'd like to know what this means:

You may want to recall what has happened to others who have not heeded my final warning.

because it sounds like a bunch of BS.
WritersBeware  
Apr 25, 2011 | #12
no, really... I'd like to know what this means:

I don't give a flying fu*- what you want to know. You are an insignificant, meaningless idiot. Long-time members and fraudsters know what I've accomplished-and can easily accomplish again. I've shut down sites, closed entire companies, arranged for numerous crooks to be sued, outed countless fraudsters in this forum and elsewhere, provided critical evidence to a number of authorities, prevented legit writers' names from being misappropriated online, arranged for personal visits-all across the country-to expose the fake addresses of numerous ripoff sites (i.e., essaywriters.net, bestessays.com, masterpapers.com, academia-research.com, etc.), assisted victorious parties in multiple industry-related lawsuits, etc. I know the owner of every decently-established company in the industry. I know where they are geographically based, where they live, what properties they own, what crimes they may or may not have committed, precisely what lies they advertise on their sites, exactly what laws they are currently breaking, to which enforcement agencies-in the US and abroad-to report them, which US attorneys desire updated information on such scammers, etc.

That's just the tip of the iceberg, as far as my knowledge, skills, and resources are concerned. I never show all of my cards. Now, STFU and mind your meaningless, empty business.
Apr 25, 2011 | #13
Please, Please, What do you expect for $210? A Master paper written by someone with an in depth knowledge of their subject area?

When will you people learn, you pay for what you get. I deal with UK writers everyday and I own an essay company. For that price I could maybe employ a monkey to write your paper. If I mentioned your job to professional writer, bearing in mind I have to take my percentage, I would probably get laughed at or a polite F*** off!

Some essay sites are ALWAYS cheap because a) they are not UK US owned, b) they don't employ professional writers, c) they attract and don't pay ESL writers for their hard work

On my website i tell people to first CALL the number, if a) nobody answers forget the company b) if its got a .co.uk address and the speaker is not British put the phone down c) ask for bank account details, foreign companies don't have British bank accounts. d) call the live chat, if the grammar is trash then forget the company.

These are simple steps to stop people getting ripped off. You would do it with most other businesses, why not a custom essay business?

thetrustyswordoftruth
mymba  - | 3  
Apr 26, 2011 | #14
BT is also a scam.
editor75  13 | 1844  
Apr 26, 2011 | #15
well, WB, that's a lot of insulting bluster. all I see is some cyber-stalking and way too much free time. you obviously see yourself as some sort of white knight, but you're more like Don Quixote. the essay writing industry continues to be an under-regulated, shadowy pit, and will, ad infinitum. you're right, though; I interjected-- sorry to interrupt. please go back to defending your company.
WritersBeware  
Apr 26, 2011 | #16
I bet that I can find more evidence that your mother ***** than you can show that "BT is a scam." Crawl back into your hole in Karachi.
Guest  
Apr 26, 2011 | #17
Greetings,

I am a customer service representative for Writer Help Me. I will use this account only to respond to false allegations and to get all the facts straight on a particular issue.

In this particular situation involving "AJ87," we originally offered the customer a free rewrite. We also went above and beyond by offering to assign a second writer to edit the original writer's rewrite. The customer is claiming that we denied a rewrite request, but that is just not true. What really transpired is that the customer directly handed in our document as is for academic credit. The customer's professor handed back the document with a number of requested changes. We are legally obligated to refuse service to anyone who communicates intent to commit academic fraud. This customer greatly exceeded that legal threshold by turning in our paper and then asking us to implement the changes that the professor requested in order to receive a better grade. We're sorry, but we can't break the law.
WritersBeware  
Apr 26, 2011 | #18
What this idiot fails to mention is that the cost depends on the timeframe and number of pages.

Now, here's the guy's previous post (he only has two):

I have an essay company and deal with many different writers from around the world. It is possible to get an undergraduate 2000 word for around £150 and YES! written by a UK writer. It just depends on the essay company and how much they want to make from you.

I think most genuine companies charge way to much for their essays. I do deals on three or six essays for the academic year and can normally work a good price with the writer if I give them all the work.

Could the idiot have contradicted himself any more starkly? Unbelievable.
OP AJ87  1 | 9  
Apr 26, 2011 | #19
Writer Help Me - If you read my emails to support, got my feedback word doc and read my original post carefully, it is clear that I did NOT hand this in to my professor. I have no intention of committing academic fraud. I used a marking and critiquing service online which checked the essay for me. I would have checked this myself, however was limited by time constraints.

The feedback word doc was titled "Scan My Essay: Gold Service".

The following statements within the feedback doc also support this:

"I have estimated that the remedial work needed to improve this essay will take at least ten more hours, which may seem daunting. Perhaps it will put this estimate into perspective when I advise that this Gold Assessment has taken me approximately four hours."

If you think that a "professor" would title such a document as "Gold Service" then you are deluded.

AJ.
Apr 26, 2011 | #20
It's the "Idiot" back for more!

Really 'WriterBeware' you should take a chill pill my friend! I come in peace and with my trusty sword of truth!

I think judging by your sometimes illiterate comments on this site you wouldn't know what a Master's level essay length is. Let me educate you, it's between 3000 and 5000 words here in the UK.

So I say again, for $210 any grade and any time frame YOU WILL NOT GET A MASTERS ACADEMIC WRITTEN PIECE OF WORK BY AN ACADEMIC IN ANY FIELD, PERIOD!

"Contradiction" (Wow, big words on a small site)

Let me tell you that undergraduate writing is a different ball game to Masters writing. It is easier to get writers for undergraduate work and hence you can do deals with writers. Masters work is far more specialized and hence less choice and more expensive to find the right kind of writer.

If anyone has studied a Masters degree they will know exactly what I'm taking about.

I hope this makes you sleep a little easier. Remember, some people are trying to do a good service. We are not all "Idiots"

thetrustyswordoftruth
pheelyks  
Apr 26, 2011 | #21
a Master's level essay length is. Let me educate you, it's between 3000 and 5000 words here in the UK.

Ummmm....you're an idiot? "Essay" is one of the vaguest terms in the academic world (this debate has occurred here before); I have written many UK Master's-level assignments that are only a few pages in length. They are not term papers or full research papers, but there are many small assignments that people consider "essays" that aren't anywhere near this word count.

So I say again, for $210 any grade and any time frame YOU WILL NOT GET A MASTERS ACADEMIC WRITTEN PIECE OF WORK BY AN ACADEMIC IN ANY FIELD, PERIOD!

I'd do an assignment between 4-6 pages depending on the other details for this price, with only a few hours notice if my schedule is clear.

I think judging by your sometimes illiterate comments on this site

a) you need to look up "illiterate" in a dictionary (there are free dictionaries on the web now--they're really useful
b) you're in no position to correct anyone on their language use

Remember, some people are trying to do a good service.

Uh huh.....
WritersBeware  
Apr 26, 2011 | #22
AJ87, the fact of the matter is that you were not forthright and honest about why the company ultimately declined to rewrite the paper. You asked for a re-write, and they agreed. You then placed the company in the awkward position of having to break the law in order to provide the re-write.

You submitted feedback from a third-party GRADING service (which you obviously did not clarify to Writer Help Me; it's your responsibility to be clear, not Writer Help Me's responsibility to find and decipher what the heck "Scan My Essay: Gold Service" means in your doc). From the site that you used:

Your expert will critique your work for you to boost your grade, as well as making suggestions for further improvements.

By hiring a third-party grading service, your intent to hand-in Writer Help Me's edited version for academic credit is clear. Therefore, Writer Help Me was correct and merely abiding by the law in refusing to assist you further.

I think judging by your sometimes illiterate comments on this site

Can you please quote a single instance of my "illiterate" typing in this forum?

Hey, I have an idea-why don't you name your site?
pheelyks  
Apr 26, 2011 | #23
Perhaps it will put this estimate into perspective when I advise that this Gold Assessment has taken me approximately four hours."

If you think that a "professor" would title such a document as "Gold Service" then you are deluded.

If you think that a professor spent four hours providing this assessment for anything less than a couple hundred bucks, then you are deluded.
Apr 27, 2011 | #24
The "Idiot" is back

a) you need to look up "illiterate" in a dictionary (there are free dictionaries on the web now--they're really useful
b) you're in no position to correct anyone on their language use

Thanks for the tip on the dictionary access.

I'm not a writer, so you are correct, I'm in NO position to call anybody on their language use. I'll leave that to you in future!

"Remember, some people are trying to do a good service" I like your reply "Uh huh....."

And I thought the English were a cynical lot.....I think you've been moderating too long my friend, maybe its time for some R&R.
OP AJ87  1 | 9  
Apr 27, 2011 | #25
WritersBeware - I admit that I should have notified Writer Help Me about the feedback service prior to sending the documents through, this is the first essay service I have used so do not know the ins and outs, however I notified them as soon as this concerned was raised. Writer Help Me still believe this essay was sent to my professor. I did not submit this to a feedback service to hand the improved draft in directly, I did this because time was against me and after a quick scan over the work I knew it was drivel (therefore needing a thorough check).

If you think that a professor spent four hours providing this assessment for anything less than a couple hundred bucks, then you are deluded.

Cost me £45, not a couple hundred dollars.

Writer Help Me - I have explained the situation to you numerous times. The essay was late, it did not meet the brief, it was not at the level I requested and you refused a rewrite AFTER I explained the situation to you and proved this was NOT handed into my professor.

P.S. Still waiting for my refund.

AJ.
pheelyks  
Apr 27, 2011 | #26
"Remember, some people are trying to do a good service" I like your reply "Uh huh....."

I sincerely doubt you even understood the comment. You can't even write grammatically correct ad copy, yet you want customers to trust you with academic work....you're an idiot who doesn't even understand when your idiocy is being put on display.

Cost me £45, not a couple hundred dollars.

That's my point. If you really think someone with a full higher education spent four hours going over this paper for just 45 GBP (actually significantly less than that, given that the company needs to take their cut), you're fooling yourself.
OP AJ87  1 | 9  
Apr 27, 2011 | #27
The reason they spent so long going over this essay was because it was so poor and littered with hundreds of mistakes. The person who was going through the essay provided a background of their education history and offered to provide tangible proof of their qualifications. I believe it was a very thorough feedback service, far superior than the actual essay from Writer Help Me.

Does anyone know how I can get a refund from Writer Help Me?
WritersBeware  
Apr 27, 2011 | #28
You can "explain" whatever you like, after the fact. The company acted on information that it had at the time. I'm sorry, but nobody pays for a GRADING service on a document that he/she has no intention of turning in for credit (especially when you keep/kept stating over and over that you "have no time"). The law dictates that if the company has "reason to believe" that a customer may cheat that further service must cease. Don't blame the company for adhering to established law. Whether you used a grading service or received feedback from your professor does not matter-both scenarios give the company "reason to believe" that you may submit the document for academic credit. You can argue all day long, but it will not change the fact that the company's decision is valid and correct.

Does anyone know how I can get a refund from Writer Help Me?

In my opinion, you are not due a refund. The company offered to not only rewrite the paper, but have a second writer proofread and edit the rewrite. You agreed. You then submitted a GRADED document with requested changes from a third party "to boost your grade." The company had been fully prepared to provide the free rewrites, but-without the company's knowledge-you had already violated the customer contract and put the company in the position of having to break the law in order to provide the rewrites.

Tell me-if you were to buy a new Chevy Camaro and total it during an illegal drag-race, would you expect Chevrolet to take legal responsibility and cover the damages?
OP AJ87  1 | 9  
Apr 27, 2011 | #29
I had no choice but to submit this essay through a feedback service because it was so poor. I was not going to waste hours of my time going through the essay line by line picking out all the mistakes, all because a writer did not do their job properly. If this was a good essay first time round, I would not have had to put this through the feedback service.

I can appreciate that all work cannot be completed to the required standard first time round by all writers, however the rewrite should have been completed and it was the writers fault that I had to resort to the feedback service.

When you require a service you go to a professional.

Simple asking the opinion of a professional, does not mean I am going to commit "academic fraud".

Just like every person with a knife is not a murderer.
WritersBeware  
Apr 27, 2011 | #30
I had no choice but to submit this essay through a feedback service because it was so poor.

I'm sorry, but that is nonsense. No choice? Really? Somebody forced you to involve a PAID, third-party service, the stated goal of which is to "boost your grade"?

You obviously knew that the paper had problems, which is WHY you chose to involve a third party. That was your mistake. All you had to do was request a free rewrite-in full accordance with the contract to which you agreed-and the company would have done what it took to fix the problem (as the company's rewrite/edit offer to you clearly demonstrates). You jumped the gun and legally handcuffed the company.

Also, the title that you assigned to this thread is intentionally misleading and maliciously libelous. The company is well within its rights to seek legal counsel.
pheelyks  
Apr 27, 2011 | #31
I had no choice

It drives me crazy when customers say this. Who held a gun to your head and made you submit this to a grading service? If it was so poor, why couldn't you ask for a rewrite or a refund upfront? The offer of a second writer means you would have received a completely different paper, making this grading report useless anyway. I don't care what reasons you have for not having time, what hardships you're suffering, or even what you feel is right--you had a choice at every single step in this process. Stop blaming other people for your own screw ups and maybe you'd get a little more accomplished.

Just like every person with a knife is not a murderer.

....but every person that sends a knife to be tested for how well it cuts through human flesh and bone and how easily it can be cleaned of blood and fingerprints is a reasonable suspect.
OP AJ87  1 | 9  
Apr 27, 2011 | #32
After receiving a high school essay that was supposed to be at Masters level, I did not believe the writer was capable of doing a proper rewrite on their own. This is another reason why I put it through to a feedback site, to uncover every single mistake so the writer would have no excuse for screwing up a second time.

Everyone keeps going on about a "grading service" to boost grades, I see it as a feedback service to make it easier for the writer to make changes and uncover all the mistakes, without this I doubt the writer would have done a better job second time round.

You do not understand how poor this essay was, it was shocking.

I do deserve a refund because the service I paid for was delivered to me late, was abysmal and numerous guarantees on the Writer Help Me site were broken.
WritersBeware  
Apr 27, 2011 | #33
I now see why the company had problems working with you. THE LAW IS THE LAW. You seem to have a difficult time accepting facts:

1. You were fully aware that the deadline could not be met and you accepted the paper anyway.

2. Harping on the quality issue is moot point because your actions prevented the company from providing a rewrite.
Apr 27, 2011 | #34
The "Idiot" is back,

Please read my post again! I"M NOT A WRITER I leave it to the experts when it comes to my company.

I can be as grammatically wrong as like because I'm not charging any money for reading MY words. By the way, I don't think my grammar is that bad. I think you can understand what I'm saying, right?

You seem a very angry man at times and seem to just want to criticize people who are trying to help other people with advice and tips. Is this website your version of going home and kicking the cat?

Please don't judge everybody by your own standards of how people are and act. Remember to love your enemy because it ruins their reputation.

Peace my friend
OP AJ87  1 | 9  
Apr 27, 2011 | #35
What law?

Writer Help Me thought that I handed this into to my professor and after I explained the situation they still think I handed it into my professor.

If I was to hand this in to my professor and provided this feedback to the writer, I would totally understand Writer Help Me declining to do a rewrite. BUT this is not the case.
WritersBeware  
Apr 27, 2011 | #36
Do you not READ what I have already posted? What you thought or they thought is irrelevant. The fact of the matter is that in either scenario (professor-requested changes or grading service-requested changes), the company would have had to decline the rewrite to abide by the law.
OP AJ87  1 | 9  
Apr 27, 2011 | #37
Both scenarios DO NOT give "reason to believe" that a customer is intending to cheat.

Scenario 1) Hand essay into my professor for feedback and ask for a rewrite - fully understand that this is illegal and going against copyright.

Scenario 2) Provide this essay to a feedback service and submit these changes that will form the basis of a rewrite - In my opinion this is NOT illegal and does NOT mean I am using this service to hand the essay in for my own merit.

If I made changes to the essay and provided feedback to the writer, this would be fully legitimate right? So why can't I get somebody to do this on my behalf who has years of experience at this?
WritersBeware  
Apr 27, 2011 | #38
Why do you insist on asking questions that I have already answered?

The law supersedes your unspoken intentions, whatever they may or may not have been. The law does not afford the company the option of giving you the benefit of the doubt.
OP AJ87  1 | 9  
Apr 27, 2011 | #39
Your expert will critique your work for you to boost your grade, as well as making suggestions for further improvements.

This was necessary for the writer so they could make further improvements and boost their high school essay up to a Masters standard, which it should have been in the first place.
WritersBeware  
Apr 27, 2011 | #40
This was necessary for the writer

You're wrong. The company has many qualified writers and editors, several of whom are members of this forum. You chose to send the document to a third party, which, in and of itself, almost certainly voids the intellectual property contract into which you entered with the company. Additionally, you contractually agreed to accept free re-writes. You chose NOT to do so. Instead, you went around the company and hired a third party GRADING service. If you had gone directly to the company, as you were supposed to have done, you would already have a completely re-written paper (edited by a second writer).




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