i have to agree with KateH. I put my order May 10th, and i gave them my deadline for June 20th... they had plenty of time to complete my work... when i didn't receive my work on the day i tried to contact them, then i found out that the writer's taken to hospital the night before so he couldn't complete the work (so original).
i tried to use the 24/7 live support but with no luck i was getting no answer!!!!!
3 weeks later i received my work(2000 words short), but it wasn't up to my university standards so i couldn't use it..
now about refund i tried to negotiate a refund with the "administrator", but they tried to offer me, my next essay for free!!!!! so, i contacted 2CO and they refund my money..
DONT USE THEM!!!!!!!!!