Academic Knowledge can charge a lot of money to clients because they can get away with it. I think they've done pretty well with the marketing side of the company and don't know how much they spend on this, as they do get a lot of work through despite the price and the numerous ethical criticisms posted here. I work for a few companies and Academic Knowledge definitely give me the most work.
Despite the 300% difference between writer's pay and client's fee, I don't know how much the company spend on marketing etc. and I figure I get paid reasonably well for the work I've completed so I can't complain *too* much. If anybody is being shafted here, it's probably the client, so it's probably best to take it up from their side.
First, here are a few faults with the company. I'm kind of hoping that a representative from the company will read this and take these criticisms into account.
I agree that the 300% fine is out of order. I've questioned them multiple times about this but they seem to be unbudging about imposing it and don't want to change their policy. This is a shame because it reflects badly upon the company. I'm sure they'd get better writers if they didn't treat some of them like crap.
Also, they are pretty hard to get in touch with. Sometimes it takes a few days to get a simple email request from them. Although they've just got themselves a new (very glitchy) system installed, I don't see this changing any time soon. Again, this is a shame, because it detracts from the more positive aspects of working for this company.
The good points are that the pay is pretty good, the company are very reliable with making payments, and *most* of the staff working there are polite and friendly.
Personally I find that they've always been fairly lenient with amendments requests. If an amendments request doesn't reflect the original briefing, they always pay me extra money and give me the option of not writing it.
Finally, I thought I'd post up some rules that seem to apply with this company in particular when you're writing for them.
First, its completely essential that you hand in the essays to the deadline, otherwise they'll try it on with fines and so on. I think they usually throw a 25% fine for every 24 hours, but sometimes they try to scare you into handing the essay in with a 300% fine. If they do this, I do believe that they will retract the fine if you are insistent. I understand exwriter's concerns about their profit motive, but don't believe that this company are total scammers like that.
Secondly, the company seem to focus on accurate references, word count etc. so make sure that these are up to scratch and they'll have less to complain about in their initial proof reading.
Its pretty essential that you check your emails daily for a few days after handing in an essay. Although I don't receive amendments requests too regularly, they only give you 24 hours to make those amendments, so it's best to be prepared. Normally you can stall them for a few days if you send them an email.
Hmm, that's all I can think of. Hope this has been helpful and not just a mindless rant!