Hi all,
without mentioning the name of the company in question at this stage, I need some advice. Two weeks ago I asked this UK registered well-known company to write an assignment on the topic provided(as detailed as possible)..the work just arrived yesterday and it's catastrophic. There is nothing to improve or adjust as the whole work has to be written from scratch. The writer didn't understand my brief and it seems like it was written by a school boy.

The company offered me a rewrite and asked me to send them the missing points but I have just a week to send my work. I can't risk it again, so I will have to start to write on my own. I asked for a refund, but obviously they will not refund anything.

The only option seems to be a chargeback..any other recommendations?

Thanks