Hi Meokhan,

I think the customer was trying to find out if it was genuinely one of our sites.

You asked where they have been using the info of our company - this was over the phone to the customer.

I do want to initiate a legal response but I've been struggling to find any real contact info other than the email address and chat system. Since yesterday I have found bits from their 'industry warning' page on AcademicWritingHelp.com - and that site looks identical. That's registered to:

Administrator, Domain
P O Box 1980
The Valley Anguilla, British West Indies 1980
AI
5018878484

That's all I have, no other sites on their IP or anything.

Hey


(It is JenniferAA, I've just lost my password for the forum and can't get a reminder)

WB, have you posted up any info / research on these guys before?

We took a call today from a customer who told us that writinghelp.co.uk have been using our company name, registration number and VAT number, i.e. pretending to be us to try and fool people into thinking they are a UK company. They have no proper company information on the website and they have registered the domain as a private individual (which I will follow up).

I managed to get an email address out of the chat operative (Neil Sameul) (care[at]writinghelp.co.uk) but I'm anxious to take this further as what they're doing is a criminal offence.