I can't say definitively that I've been scammed, and it may very well be that the company is suffering temporarily from a bit of disorganization or tech problems. However, my experience has been not particularly great, and I'm worried that I'll never get a refund.

In early August, I submitted an order for eight model pages. They were submitted to me on time, and while they weren't well-written, I wasn't going to complain about that (I didn't necessarily need any ideas, I just needed to get over a case of writer's block). Unfortunately, only four pages were completed, so I asked for a partial refund.

At first, I was offered a 20% refund and the rest of the completed pages. I accepted this offer, and heard nothing back. When I contacted them again, I was told that I would receive a full refund. A week passed without a refund, and I contacted them again. They said it was most likely a bank error, and that they would send another refund slip.

It's been two weeks now since I was guaranteed a full refund, and now I'm not even getting responses when I inquire about it. I'm hoping there is some legitimate reason for the lack of refund, but I'm becoming seriously concerned. I will be sure to post an update!

Update: Received a refund...of only $80. For a $280 promised refund. I wish I knew what was going on!