Join the club; I required the use of the service about the same time as you. I have had email after email assuring me everything was legitimate- that they, thessayist was not in the habit to taking advantage of people.
Well, three months later and 8 pages of email communication, I have failed my term awaiting papers that had a due date of December 20, 2011.
Excuses were that there were not enough staffers before Christmas holidays and the were swamped and "could hardly cathc their breath" Not sure why that became my problem- I ordered with a deadline before any holiday rush.
Then the issue was, "in case I hadn't noticed" it was the holidays, "still is infact til January 2,2012." Funny, millions of others in the world work the few days between xmas and new years.
My papers were due December 20.
In addition, I have been promised a refund for earlier work that returned a mark of 40%- despite being paid for an A+- some "colleague" suggested a full refund.
This was a lie and Hm bever intended on refunding a single penny- there was a panic to get money for orders and payment was required within 2 days of each other though on their end! One was sent to Egypt the other to the US.
Accounting was doing month end and they had to close books for the month! Hurry Hurry!
December 20 came and went and I pleaded with the majority owner- K to send my papers.
Then all communication stopped. Kh has not answered a single email since December 28 or so- 8 days past my deadline as per the university.
I did some google searching of the "registered" company and found one partner from Springfield Illinois- who is listed as the general legal counsel of the organization. Shayne Aldridge, Esq. does appear to have a law practice and when I sent to him about my concerns, thinking I'd rather deal with a North American with honest business practices, he asked me to have patience and that he'd investigate my claims.
Despite knowing that I was hours away from a final deadline; nothing transpired and my orders were still not delivered.More than half are still listed as NOT COMPLETE, despite deadlines of early December and mid- November in one case.
Bottom line for me is that I have failed my term because I was not made aware that they were unable to fulfill my order and despite all the bs on their website-
Kh is a thief. BTW- Khalek works in the investment banking industry. My next moves will be to inform employers of these moonlighting business practices.
When I started to gripe about service Kh write back saying all would be handled personally by him/her. He/she held an alphabet of degrees and was a prolific writer. More NONSENSE - this guy/woman can't even spell and I wasn't aware they gave degrees for FRAUD.
They have stolen from me- and ended my term with a failing grade.
I will be seeking compensation.
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On their website it is stated that they hire only native english speakers. However, upon logging on to their customer area the following writers come up:
Full Name: HK
City: Cairo
Country: Egypt
Primary Qualification: English Literature
Secondary Qualification (if any): Business
Tertiary Qualification (if any): Law
Writer ID: 2935
Name: Gugulethu
City: Johannesburg
Country: South Africa
Primary Qualification: Communications
Secondary Qualification (if any): None
Tertiary Qualification (if any): None
Writer ID: WSLWAIZ108
Their company number is of strange configuration 6669933 and can't be traced back neither in the UK nor in the Australian register, and I wouldn't say that they are registered in the USA either.
