Well let me tell you about my HORRIBLE experience with StandardEssays.com...

I put in my order November 1, and gave them a due date of November 11. Well, I received my paper November 7 and I was very happy to receive it early.... Until I open it, and it has NOTHING to do with my writing prompt that I provided when I made my order. My paper was supposed to compare Aristotle and Cicero on their views of rhetoric, and my paper was about a BOOK review on 3 or 4 different books by some random authors I have never heard of before. Anyways, I contacted my writer and told him I was upset, and my paper was completely off topic. I told him to re-read my prompt! He reassured me he would have my paper revised in time and not to worry. Well, 3 days later (1 day before my due date of Nov 11), I receive the revised paper. This time, he added ONE MORE BOOK to the comparison!!! It still had nothing to do with the prompt I provided. There was one measly paragraph about Aristotle, and it didn't even have to do with rhetoric. Cicero's name was not even mentioned in the paper at all. So I wrote him back and told him he still did not do the paper correctly. I have yet to hear from him... so needless to say, my due date rolled around and I didn't even have a paper to turn in and I received a zero.

Throughout this process, I have used their so-called "24/7" live support link, and its weird that EVERY time I get connected and talk with somebody, his name is Steve. I have used the "live support" link on 5-6 occassions trying to figure out the status of my papers, and some how, I always end up talking to this Steve character. I will get in 3-4 sentences and he will write me back 3-4 sentences, but after that, he quits writing. I continually would type "hello?" or "are you there" but I would get no response.

BOTTOM LINE: I lost $80 and there is no phone number (which I know is my fault for not realizing that before I submitted my order). So much for the "100% satisfaction gaurantee or your money back" posted on their home page. I know I could attempt to talk to "Steve" again, but he would just end up ignoring me in our chat... so I won't waste my time. Very frustrating!!