After I got this pretty bad feeling after done payment not being able to come in contact with essay council I opened a dispute at PayPal.
Then essay council reacted by saying the following:
"We are very sorry for the delay in communication. We have been facing a complete black out for the last 8 hours and it is being restored now. We really apologize for the inconvenience caused to you on account of this. We have just contacted your writer and ensured that he has started working on your paper. He will be able to complete the paper on time.
We understand that you initiated a payment dispute on account of this.
But, there is nothing to worry about the timely completion of your dissertation. Moreover, your free draft was done by the same writer and we did accept nothing for your draft. You can believe us. So, please close the dispute and lets continue working on your paper.
Thanking you,Support Team"
Afterwards it was pretty much the same - I could not come in contact with them again - not by e-mail, live chat or else. Fact was that they not even had all information which would be needed to write this kind of paper. I then told them that I won't close the dispute because they do not what they promised - close working relations with the writer - and asked my money back. I also threatend them with an escalation of the dispute.
Actually, for safeties sake, I also blocked my credit card.
I just checked at PayPal and found out that there refunded the money.
My experience with this companies is bad and I am also convinced now that they are located in India. They were in the beginnging acting very professional until they received the payment. Allthough they claimed to be able to deliver the paper on time I was wondering how they can do that if they not even know what the requirements are for this paper.
I am now trusting a freelance writer and hope everything will work out just fine without loosing money...
