Yes, I know the company you mean. I am having wranglings with their sister company, UK Essays. What a joke! I asked for some help in my research, as I was having to do a taught module on my MA in an area that was out of my comfort zone & needed to see what stance another researcher would take.

So, I pay and receive below par work, which I complain about & accept that the researcher will fix this.....hardly, it was still awful, in terms of technical analysis and useless grammar etc. Anyhow, my tutor kindly marked it, as I explained what had happened; she was shocked and gave it a minimum pass, not the merit I had paid £400 for. After 20 phone calls and numerous messages, I am being ignored. The last contact I had, was to ask me for my work. I explained that the issue was with theirs and what I had bought was not as described, therefore having no correlation to anything that I had written.

As I said to them, they are quick to take my money, yet not so quick on the up-take to fix it! Please avoid these bunch of pretenders and their off-shoots. I am unlikely to see either my money, amendments, or any other form of 'good will gesture.' In actual fact I write for people myself and do a far better job, asking for 50% up front on order and 50% after a satisfactory result. Anyhow, I am not done with them quite yet.....watch this space! Small claims court, Office of Fair Trading, if needs be!