Hi. First of all I just want to say that I am no company representative..I just screwed up the sign up. I just wanted you guys know that I've just had a terrible experience with this website and am so angry that I even bothered to write here (big deal for me). I honestly payed for a 15 page business plan - with a master's Level of grade for goodness sake! I even described many instructions and bits to include and all I got was a text with full of grammatical errors, LOTS of beating about the bush, repeating things and a work which clearly shows you that this work has been done in a hurry and carelessly. There are even autocorrected words which makes sentences make no sense at all. Its unbelievable! this work hadnt been even checked once judging from the number of mistakes. And also the so many instructions that I gave were ignored, they just said yes yes, yes to everything when I was about to apply but then the result speaks for itself. Another thing was no references, and after I asked for it the writer just gave me a list of references which although I'm not sure, I strongly think that he just picked randomly and pasted on the reference list books which he thought were relevant. Support seemed helpful and all that but they didnt want to refund any cent and just wanted to do revisions even though I clearly stated that my real deadline was too soon and I would be better of doing it myself rather than waiting for another complete flop. They even had the nerve to tell me that I am not entitled for refund because the writer did his job! Jesus! Anyway, I just want to tell you to stay away, after my experience. I just lost 425 euros (idk how much is that in dollars but my bank account shows that) because I hadnt any use for it. I have only asked a refund once in my life and this one was the worst kind ever.