kingz38 1 | 1
May 06, 2010 | #1
I dont even know where to start
I am just comming off the worst experience with this company !!!
It start a couple of weeks ago when i was looking for a dissertation in order to help me with my work, I went onto this site in which i spoke to a representitive on the live chat called "steve Harvey". I explained to him about my situation and how i needed a dissertation on a chosen topic.To cut a very very long story short the guy rang me within 30 mins of speaking to him online, I obviously notice where i went wrong in even making the payment but at the time the pressure i was feeling i wasnt thinking straight.
Anyway his first quote was £480, I declined and withtin 5 seconds he cut the quote down to £400.
After making this payment i was constantly trying to speak to a rep via the same way i orginally started talking to them. When speaking to the reps they were very rude and did not want to help one little bit, with their regular phrase "Ring 0808blablabla"
When ringing this number the automated voice was american, it then diverted me to a answer machine in which i left a load of messages to guess what........ NO REPLY
Anyway after constantly trying to speak to somebody on the live chat i managed to speak to somebody via "customer support" kind of gave me reassurance by explaining my details such as my topic, my email and my telephone number and said it the dissertation would be availalble in 48 hours.
So that time came and it arrived via email. I looked it over, not the best work i have to say, but i was going to fullly amend the work anyway. I placed the word document through a Plagiarism checker to which nothing came up. So at this point i was kinda please. At that point my only concern was that the references were very backdated and i was promised the work would be written from stratch, and also 0% plagiarism.
So i sent an email of concern you and guessed again...... NO REPLY
THIS WAS THE WORST PART
On monday i copied and pasted some of the references a checker to find the exact reference list appear online (taken from emeraldinsight) and to even further more research to my horror i found the exact piece which was sent to me.
So i got tried to contact somebody via the live chat in which again nobody wanted to help. When i eventually got in touch with this steve harvey again after demanding a refund he said "The management will give you a 50% refund, Take it or leave it" I was in full shock. I didnt know what to say. I couldnt say no in case he wouldnt pay anything, and by looking on the website there seemed to be no owners. So i accepted and lost out on £200
So this site
*breached its promise and provided me with a 100% plagarised piece of work
*Provides absolute NO helpful assistance
*Scams people out of money
Does any know if ive even got a chance of getting a full refund or is it a lost cause ??
I would love to take this company legally to the cleaners !!!!
So now i am doing my own work which is what i should of done in the first place but i thought i would let people be aware of the bulls-i* company that it is thats out there.
I am just comming off the worst experience with this company !!!
It start a couple of weeks ago when i was looking for a dissertation in order to help me with my work, I went onto this site in which i spoke to a representitive on the live chat called "steve Harvey". I explained to him about my situation and how i needed a dissertation on a chosen topic.To cut a very very long story short the guy rang me within 30 mins of speaking to him online, I obviously notice where i went wrong in even making the payment but at the time the pressure i was feeling i wasnt thinking straight.
Anyway his first quote was £480, I declined and withtin 5 seconds he cut the quote down to £400.After making this payment i was constantly trying to speak to a rep via the same way i orginally started talking to them. When speaking to the reps they were very rude and did not want to help one little bit, with their regular phrase "Ring 0808blablabla"
When ringing this number the automated voice was american, it then diverted me to a answer machine in which i left a load of messages to guess what........ NO REPLY
Anyway after constantly trying to speak to somebody on the live chat i managed to speak to somebody via "customer support" kind of gave me reassurance by explaining my details such as my topic, my email and my telephone number and said it the dissertation would be availalble in 48 hours.
So that time came and it arrived via email. I looked it over, not the best work i have to say, but i was going to fullly amend the work anyway. I placed the word document through a Plagiarism checker to which nothing came up. So at this point i was kinda please. At that point my only concern was that the references were very backdated and i was promised the work would be written from stratch, and also 0% plagiarism.
So i sent an email of concern you and guessed again...... NO REPLY
THIS WAS THE WORST PART
On monday i copied and pasted some of the references a checker to find the exact reference list appear online (taken from emeraldinsight) and to even further more research to my horror i found the exact piece which was sent to me.
So i got tried to contact somebody via the live chat in which again nobody wanted to help. When i eventually got in touch with this steve harvey again after demanding a refund he said "The management will give you a 50% refund, Take it or leave it" I was in full shock. I didnt know what to say. I couldnt say no in case he wouldnt pay anything, and by looking on the website there seemed to be no owners. So i accepted and lost out on £200
So this site
*breached its promise and provided me with a 100% plagarised piece of work
*Provides absolute NO helpful assistance
*Scams people out of money
Does any know if ive even got a chance of getting a full refund or is it a lost cause ??
I would love to take this company legally to the cleaners !!!!
So now i am doing my own work which is what i should of done in the first place but i thought i would let people be aware of the bulls-i* company that it is thats out there.
