Legitimate Dissertations ... Poor poor customer service.

Legitimate Dissertations is another company that has an average writing skills, but with very very poor customer service responses. They have a phone that no one answers, you have to leave a message, and of course no one will call back. So you use the e-mail, and that takes a day for them to respond and sometimes they don't at all; you have to be very persistent and annoying so they acknowledge you. And they will respond with an iffy attitude.

Other companies might not have the quality but they sure have the customer service and fast responds and updates. I have used many different essay companies and so far I haven't found a complete perfect satisfactory company. Every company lacks something, and Legitimate Dissertation is one of them. I really don't know why Legitimate Dissertations don't just update my order and tell me when it will be delivered. After you make the order they don't confirm any due dates with you or even mention it. This is a very scary situation especially if you are on a deadline. Plus they don't tell you the pages or confirm it, so if I forgotten the number, I have to rely on their honesty.

My first project with them was delivered 1 week after the due date I requested, well my project was hard, but still they should confirm that with me at the beginning.

Now I have another paper with them, I hope it will be delivered on time since they don't update me or respond to me. I will flip if they tell me by the due date that they CAN'T deliver it on time, because I am already asking them to tell me and talk to the writers to estimate the project from now and don't wait till the last minute and surprise me.

If they do it to me and screw me, they are no different than the other scams out there.

It seems to me like you are an "iffy" customer.

If the work that they provided for your "difficult project" weren't good, you surely would not have ordered again.

I'm going to ask for their side of the story, because I have a feeling that you have ulterior motives.

How will you achieve that?

They have a contact form, which I already used. No response yet.

I am not an iffy customer, I am just dissatisfied with their customer service, I have nothing against the writers or the papers.

you missed the point, read again and use your eyes this time, don't assume what you want.

They have canceled my order, because I complained about their customer service.
That is Pure revenge and to show that they are "iffy" and need to adjust their attitude. They are not professional they act on emotions. Even though I never said anything about the quality or writers or delivery time, all I am complaining about, is that they need to update customers with delay's from beginning.

I guess they don't like complains and they think they are perfect. Oh well I am a victim in this case and I really needed that paper. I guess they want me to beg for their forgiveness. They should be taking my complain as an advantage to advance their customer service.

this is the e-mail they sent me:

" Hello, We have been alerted to your complaints about our service at Essayscam.org. If you were unhappy with our service after we completed your first order, why did you place a new order for an equally difficult topic? Now you have posted a complaint about the new order well before it is even due to be delivered to you. That is both unfair and unreasonable. You received multiple emails that detail your order's specifications and due date. It is apparent that you will not be satisfied, no matter what we do to meet your needs. Therefore, I instructed the billing department to cancel your order and refund your payment. "

Um, their response doesn't seem vengeful. Clearly, you are just an unreasonable, rude person. I wouldn't want your business, either.


LMAO! Try reading your first post.

My advice is to take some Xanax.

so it is rude to complain???

I guess there is no business logic here today

Customer is right and businesses must adjust to their needs and wants. I guess this is the beginning of an end

Please explain to me how I am unreasonable...all I am asking that they answer the phone, which they never do, even if you leave a message. And then take up to 24 to respond to e-mail requests, sometime they ignore unless you annoy them.

Plus they shouldn't be giving you my information, this is customer confidentiality.

I like the writing skills its not great it is good, I hope they will take my complain into consideration, or at least outsource the customer service.

I guess it doesnt matter, I am banned

It's CRAZY to place an order, complain, place ANOTHER order, complain some more, and THEN claim that you never complained about the things that you clearly complained about in your first post!


This proves your tendency to misunderstand information and fabricate details. I clearly stated that they did not even respond to me!


You are not qualified to judge anyone's writing skills in the English language.

I never complained about my first order because I knew it was hard. the writer was very nice and cooperative with me, 1000% better than customer service.

you keep missing my point, my complain is about the attitude and lack of professional training in this company.

And I can judge anyone I want. This is part of what we call customer satisfaction; I don't want to waste my time to teach some business sense. It seems you are taking this very personally!! Are you one of their customer reps...?

Any way
I have to write my own paper now since they banned me and canceled me

I didn't, until you started lying.

You posted. I pointed out your misunderstandings. Now you accuse me of working for the site. Sad. Take a look at my post-count, dude!

It's cos she works for Legitimate Dissertations. It's Essayscams's worst kept secret for crying out loud. (oops. I guess this post will be deleted soon)

Oh come on, lighten up!!! No need for the harsh bold highlighted writing. Oh, and how many times have you accused other members of being ESL writers? 15...16...36 times?


And where did I admit a violation??? This is a false accusation. You know its against the rules, dont you?

It seems like you are enjoying this.
you didn't point out any misunderstanding you attacked me and called me iffy customer, and accused me of ulterior motives. So I wonder where is the pointing

why would I have ulterior motives, this is beyond me.

By the way do you write essays???
How much do you charge for a 5 page paper in 1 day delivery?

It is a very difficult topic

How many times have I been wrong? Zero. Plus, I base my assertion on the content of their posts. Incredibly weak argument, bud.


Wow, you sure do have a selective and/or short memory:


Bye.


Read my posts. You're proving my point again.


:-0

So waitaminit... Is Legitimate Dissertation one of the "good" academic assistance websites that only provides "guides" that you cannot submit to your professor as is because it will ping when it's run through a plagiarism scanner? ^__^

Moderator, here we go again with the standard accusations in the form of a question . . . .

o.O err... am I the only one who thinks that this bozo needs professional help? The question wasn't addressed to you, dumdum. :p It's for the thread starter. I want to know if Legitimate Dissertations explicitly told him that he cannot use the paper as is.

Wake up! You responded directly after MY posts and did NOT address yoru response to the "thread starter." By the way, I'm no longer going to stoop to your level of name-calling. I'm just going to stick to proving you wrong with FACTS and EVIDENCE.


That's irrelevant to this thread.

well you were wrong when you accused me...........

Quote the post.

You know full well i cant quote the post as the thread has been DELETED

It was the thread where i made my first post. Forgotten already? Very convenient.

I'm supposed to remember your meaningless posts that never include evidence? You're nowhere near that significant. You're just one of many fraud-supporting chumps who think they can get the best of me and end up walking away--tail tucked--only to return with false accusations because that's all they have left! PATHETIC!

It may seem irrelevant to you, however moneeb seems to suggest from the first post that they were going to submit this work in its entirety as their own so therefore it IS relevant to know whether Legitimate Dissertations would allow the customer to do this otherwise there is little point in moneeb buying an essay from them.


How come you never try to glean the OTHER SIDES opinion when someone accuses Master papers of ripping off customers or Custom papers or any of the other sites that have been complained of on here?

Exactly. :D So how about it, moneeb? Did you submit the first essay they sent you as is? Did you intend to? Are you aware that they don't allow it?


Right... I could sift through old posts to show everybody who's the foremost master of name-calling in this message board but hey, I bet they know just as well as I do.

My response was typed after reading the first few posts of the thread. You just jumped on it because you're a paranoid freak. >.< Anyway, now that you know that the question isn't for you, you can just shut your trap and wait for moneeb's answer. :D

I've never investigated Custompapers because the level of complaints simply hasn't warranted it.

As far as MasterPapers.com is concerned, I've seen enough evidence myself and read enough complaints from others to know that anyone who posts a complaint about MasterPapers.com deserves the benefit of the doubt. If you feel otherwise, investigate and prove me wrong with evidence. Otherwise, don't question why I post how I post.


I thought we had an understanding. Guess not.

Freedom of speech and all that lol I questioned your motive because of your quick defense of Legitimate Dissertations.

You have NEVER jumped to the defense of ANY of the other companies that have been attacked on here ... isn't that strange?

Really? So if I prove that you have lied once again, will you request that the moderator ban your account?

All you or EW or anyone else has to do is go to their website to get that information. I found the answer in about 2 minutes.


I'd suggest you not take WB up on her offer SS. Off the top of my head, I can think of at least 2 other companies that I'm pretty sure WB has defended in the past.

This thread is weird.

I have read all your threads and you have NEVER stated in any thread except this one that you will seek the story from the writing companies viewpoint NOW prove me wrong!


We know what they state on the website but that does not mean that they might not say something different to the customer.

Do you understand the concept of "responsibility"? Why do you have a female boner for this site? Stop insinuating and place a freaking order already! PROVE IT!


Sorry, but you can't change your statement after-the-fact. I'll remind you of what you typed (clearly without having studied my posts; not surprised):


Is it a deal or not? I want to teach you yet another lesson. Let's just see how far you're willing to go to support YOUR OWN ACCUSATIONS!

By your own comments you are agreeing that you have NEVER sought the other sides story except in defense of Legitimate Dissertation. Oh and by the way get over yourself. You don't own this site and I won't be bullied into leaving just because you cannot stand the heat.

Explain why Legitimate Dissertations are the only site whose opinion your were keen to glean. Why is it SO important to defend their name. If Moneeb or any other customer is not satisfied with the service they receive they are entitled to post this on here irrespective of whether you believe it to be true or not. After all this site is SUPPOSED to be dedicated to highlighting those companies that do not give customer satisfaction.

Coward. Don't issue accusations that you can't prove.

By the way--why are you so worried about what I post? Why do all of the fraud supporters see it as their goal in life to attack me? Do you not get it? You will NEVER win because TRUTH and EVIDENCE are on my side.

I have no axe to grind against any site as I have never used any of them and have never written for any of them. I was merely pointing out that no matter what is stated on the websites there is no guarantee that the customer will be told that the work is not to be submitted as their own. Moneeb could perhaps enlighten us on this matter since he recently bought 2 such papers from Legitimate Dissertations. The question is simple was moneeb told that he/she could not use these as their own work or was he/she told that the essay would be their property and they could do as they wish with the essay? Why are you so bothered about Moneeb's answer if you are confident that they would have been told that they could not use this as their own work?


Then prove me wrong. Show me a post were you sought the opinion of the essay writing company other than Legitimate Dissertations.

I issued the FIRST challenge. Step up or shut up.

I am not worried about ANYTHING you post what I am questioning is your need to get the opinion of Legitimate Dissertations when you are clearly not bothered about the opinions of other essay writing companies that have been attacked.

I am not a FRAUD supporter especially since I have no vested interest in any of the companies. If the accusations of poor customer service made by Moneeb are correct then he/she is entitled to state their grievance. Why doesn't an official from Legitimate Dissertations come on here in person to respond to the comments if the accusations are false or is that why you are here to defend on their behalf.?

By the way--LIAR--where's your evidence to prove your other accusations that all American sites hire unqualified, ESL writers from Pakistan, India, etc? Are you going to LIE again and claim that you "don't have time"? You sure as hell have time to attack me without provocation on this board!

Nicely side stepping the issue. You cannot prove me wrong and so therefore are on the attack. I have not asked you to prove me wrong or stop posting so why are you so concerned to see the back of me... is it because you have finally met someone that doesn't back down to your bully boy tactics?

Already answered this faulty assertion. Learn how to read.


Drop dead. Where's your proof? Asking this question over and over--after I have already denied it a million times--constitutes an accusation.

Step up or shut up. Answer my challenge, you COWARD! Do you not have any confidence in your OWN statements?


Why in the HELL should I answer your SECONDARY challenge when you have not answered my INITIAL challenge?

C
O
W
A
R
D

Trying to divert things away again from proving me wrong. I have explained that I have not devoted hardly anytime to my original quest, mostly because of work commitments. You will note that this is a weekend (my first weekend off in 3 weeks) and therefore I have devoted most of my day to catching up on household chores and helping my daughter clean out the animals. Low on my list of priorities is in trying to prove a thesis I set myself some time back. I have never claimed that all sites would hire ESL writers I stated that I was going to apply to a variety of sites to see which ones would employ me if I posed as an ESL writer.

To be able to prove that American and UK sites will employ ESL writers it is necessary to apply to several. Just targeting one or two would not give a balanced view. This is therefore something that cannot be achieved in a very short time and now that the universities are shutting for the summer the workload for these sites will be dropping substantially which could mean that they will not be considering applications for writing jobs until the new semester (One of the companies I applied to stated that they would consider my application when the term recommences in september).

I still intend to continue with this experiment but as it is not part of the paper I am doing for my phd will not be dedicating any serious time to the issue at hand. I will certainly keep all correspondence I have from the applications I have made and will post the results once all the sites have responded.


My proof is in the fact that you felt the need to seek their side of the story when you have NEVER done this for any other company attacked on here.

Yawn you are getting boring. JUST FOR THE RECORD I AM NOT GOING TO BE BULLIED BY AN APOLOGIST LIKE YOU INTO LEAVING THIS SITE. It is obvious that you cannot prove me wrong on what you regard as my secondary challenge. Maybe I should ask you to LEAVE if you cannot show me another post were you asked for the other side's story, But then that would go against my belief in the freedom of speech etc.

Anyway its way past my bedtime here and you are becoming extremely tedious so I will depart as the victor since you cannot disprove my SECONDARY allegation lol