Writer Help Me - Atrocious Service & Poor Essay

I really can't be bothered arguing anymore. I've made my points and it's clear that I have been robbed!

If anyone is reading this post and considering placing an order with Writer Help Me, send me a PM and I will show you their "Masters" quality work so you can make up your own mind.

If you want a quality essay - STAY AWAY from Writer Help Me.

You're right, because I showed that your "arguments" are faulty.


I refuted each one with common sense and the law.


You robbed yourself of free re-writes because-to put it bluntly-you did something incredibly stupid that both voided the contract and put the company in the position of having to break the law in order to serve you further. Take some responsibility for your own actions.

AJ87, you clearly don't understand when someone is trying to help prevent you from getting into some serious legal trouble. Unfortunately, you just sealed your legal fate with your last post. You should probably do some research online to find out what happened other people in the US and UK who libeled that company. Don't expect any help or sympathy here after you get served.

Had you contacted the company and told them to cancel your order and issue a refund once the deadline had passed, they would have done so. Instead, you agreed to wait, changing the terms of the contract.


....then a rewrite from a new writer might have been a good thing to wait for


That isn't clear to anyone but you. If it was actually the case, you could very easily get your money back by filing civil and criminal complaints. The fact is, you don't have a leg to stand on and you know it.

AJ87,

While I do see the conflict of interest that could occur by your use of a third-party grading service, I also agree that you were "robbed" as far as service is concerned. Writer Help Me claims to guarantee that their writers will meet deadlines and also not plagiarize, but it seems that neither guarantee was upheld in the case of your paper. The deadline was not met, and if the report from the 3rd party grading service is accurate, the paper did not having proper citations (i.e. a paragraph mixing borrowed evidence with original writing without properly citing direct quotations and/or paraphrasing), which could be seen as plagiarism. I'm sorry that this happened to you.

Customers can always get a refund if the paper isn't delivered by the deadline. If they decide that they'd rather have their order completed later instead receiving a refund, that's up to them. No company that actually employs legitimate writers can guarantee it can complete every order at a time that the customer selects; it can guarantee that you won't be charged (or will receive a refund) if the product can't be delivered by the requested time.

As for plagiarism, this simply didn't happen.

Gee, I wonder if gravedigger is a low-life competitor of ET? Yeah, I think so . . . . The moron can't even keep his lies straight. There was no "plagiarism" involved, and the customer has long-since been more than fairly compensated for what was NEVER the fault of the company.

By the way, Gomer, the customer VOLUNTARILY allowed the company to extend the deadline instead of receiving a refund. Learn how to read.

On WHM's site under the "Guarantee" section: " And, of course, we guarantee to always adhere to your deadlines." I understand that human error is involved and any number of issues can arise, but the simple fact is that the stated guarantee was not met. Of course most customers will agree to give more time for a paper rather than simply asking immediately for a refund - they want the paper, otherwise they would not have parted with their money in the first place.

I don't know what the OP's situation was as far as how long after the original deadline the writer submitted the paper and whether any new deadline(s) given by the writer to the customer were followed, but I personally have used Writer Help Me and had similar issues to the OP. The paper I ordered was not submitted by the deadline, and the writer made two subsequent promises to have the paper done, first a few hours after the due time and second by the end of that night - neither deadline was met. I do not feel that WHM upheld their guarantee in this instance, and I was not even aware that asking for a refund was an option because from what I could see the FAQ on WHM's site says that the company does not offer refunds, only rewrites.

As for the plagiarism question, the "citations" used in the OP's paper sound similar to the ones I encountered in the paper I purchased. More than half of the paper was directly copied from sources I provided without the use of quotation marks and proper parenthetical citation or footnotes. The writer simply put the reference author's name in parenthesis with the page range of the entire article at the end of the paragraph as if that was as acceptable way to provide credit for using their words verbatim. This was not a problem for me because I never intended to submit the paper as my own work, but many educational institutions view improperly used quotations and citations as a form of plagiarism - hence the plagiarism comment. Perhaps the writer was simply not aware of proper MLA citation format, but I find it hard to believe that any writer employed by a company like this would not know that using direct quotes without quotations marks and proper parenthetical citation is a form of plagiarism.

Overall I was pleased with the paper because I intended to use it solely as an example, but I was not pleased with the service I received, and I did not feel that the product/service I received lived up to the so-called "guarantees" on WHM's site. It seems that the OP might have experienced similar issues, so I was simply commiserating.

WB,

I'm certainly not a competitor of WHM - only a customer. I have used Writer Help Me twice, once as described above for a pretty substantial paper with which I was satisfied and once with a shorter paper with which I was unsatisfied. The latter paper was pretty much a summary of the Wikipedia page on the topic that I could have written better and for free, but at least the shorter paper was uploaded prior to the deadline and was properly cited.

That's right, you don't know, so you should probably keep your libelous commentary to yourself.

So, tell me, what was the company supposed to do-give you a refund, let you keep the paper for free, and give you credit for 1,000 free papers in the future? The company can't control an individual, freelance writer's personal circumstances at every given moment. All the company can do is try to make things right after FINDING OUT about any issues that arise. This is why the company's "guarantee," which you so skillfully reference, entails FREE RE-WRITES.

By the way, you need to understand what a "guarantee" means. It does NOT mean that it is absolutely impossible for a problem to arise or that the paper will be sheer perfection after the first delivery. Every company on the face of the plant experiences an occasional problem. A legitimate research company will apologize and COMPENSATE you if the writer fails to adhere to its guarantees.

And thus the guarantee is fulfilled.

Then maybe you should try reading the thread before posting in it, dumbss.

Then you clearly don't understand what a guarantee entitles you to...

Not the same issue as OP at all.

WB, my comments were not libelous, and I was not and am not seeking a refund. I was merely sharing common grievances with the OP concerning ET.


How is the guarantee fulfilled when the writer doesn't meet "your" deadline?


I did read it; the OP did not go into great detail about the issue to which I was referring which is why I specified.


The guarantee specifies free rewrites - not a refund.


The improper use of or lack of citations was a common issue.

The company promises to meet your deadline or (and this may be implicit) give your money back. It is fully possible and legal for companies to keep money for work done even if it doesn't meet a specific deadline; this company promises not to do this (and lives up to it, from my own experience). Assuming that this guarantee means that the company will complete each and every order placed at the time the customer sets is ludicrous, as there is no company that can possibly know ahead of time exactly what orders will be placed and what experts they will need to have available, not to mention the other complexities of operating a company with hundreds of freelance writers.


Actually, you just assumed his problem was the same as yours.


The guarantee we're talking about is the one involving deadlines. Offering free rewrites on a paper that is late doesn't make a whole lot of sense.

Next time you start getting confused, let me know and we can slow down.


And yet you described highly specific occurrences that weren't common at all.

Yes, your comments are libelous. You specifically stated that the company plagiarized, which did not happen. You also stated that the company did not abide by its guarantees, which is also not true.

AJ87,
I have experienced the same thing as you. I had submitted a clear guideline of what I wanted and had asked for a 3rd year Junior College level of writing and what I had received was mediocre and was filled with misspellings and grammatical errors. In addition to that the writer had left huge gaps in between paragraphs to the point where the paper ended up being 3 pages short of what I had paid for. I am currently in the re-write stage and to be honest I feel very apprehensive about it. The writer had used repetitive phrasing and improper in-text citation. I never planned on submitting the end product as my own and planned on reforming into my own words because I have had this instructor for prior classes and she is familiar with my style of writing. I am disappointed because the information that I had received was not helpful to me at all and was very bland. I have not received any feedback in the last 24 hours since I have showed my dissatisfaction. I plan to post at a later date to keep those of you informed on how this is handled by Writer Help Me. If anything, instead of a rewrite I would like to be reimbursed for the 3 pages that I had paid for that were not completed.

Why in the hell are you posting this irrelevant s-i* here? You were not scammed. You haven't even given the company sufficient time to remedy what you claim is the problem. Wake up.

This is not Writer Help Me's customer service center. Hell, you don't even have the balls to identity your order number so that WHM writers in this forum can at least entertain the possibility of attempting to help you. Ridiculous . . . .

Are you aware of how transparent you are? Or you just don't care?

I don't care who you are or what you think. The fact of the matter is that I am 100% correct. As always, I actually PROVE my assertions when defending wrongly accused sites/companies.

WritersBeware:
Why is it that you are always so angry in every post that you write?

I did contact them and the customer support will only allow you to type in 80 characters so I explained why I wasn't happy with the paper in the re-write section. Why would I post my order number in here when Writer Help Me are the ones should be helping me? But if you insist on helping me out the order # is: A

If you read the paper yourself you will see exactly what I'm talking about (i.e. poor quality). Also, this forum is for people to talk about their experiences to warn others correct? That is what I am doing and if Writer Help Me handles the issue properly than I will post what they did to rectify this and then you will have nothing to worry about.

Have a nice day.

Take an hour to read some of WB's postings and you'll answer your own question.

yes.. writersbeware ought to be objective.. not just shut down every post.. it makes the forum loose value

Perhaps it's because I am always dealing with idiots, liars, scammers, and irresponsibly impatient posters?


WRONG. This forum is for posters who have been SCAMMED. It is not for impatient people like you to vent about an order that is still in RE-WRITE phase. You would have cause to post here ONLY if Writer Help Me had responded, "No, we won't help you, we won't listen, we won't re-write the paper, and we won't give you a refund." Is that what happened? No. What happened is that you are too impatient to wait for their response. If you take the time to research the company in this forum, you will see that the company always addresses customers' concerns.

It's amusing to see you take things so personally and get this defensive...

Being impatient is one thing but to have an unhappy customer and not respond to them to resolve an issue is different. They advertise quality and professional writing but I didn't receive any of that. I paid for services that were poorly rendered.

Actually, I wish they responded as quickly to me as you do on here. Of course I am on here venting about the experience because I paid $252.00 for a piece of crap, come on, you would do the same thing too instead of 'patiently waiting' and hoping that someone will get back to you. Like I said before, if Writer Help Me can contact me within a reasonable amount of time and resolve the issue than I will post what was done about the bad experience and there will be nothing to worry about with a bad review of their company. That simple.

You've been here for 2 minutes. I've been here for 4 years. You don't give a damn about the forum or what happens to it after you leave. I do. Yeah, I take it personally when people abuse the system.

So transparent.

Update:

Received a re-write today; it is the same paper with minor corrections and still poor quality. Customer service representative stated that another writer had assisted the original writer with the revision.

They offered to have another person re-write a completely new assignment but I am declining. I replied back to the customer rep that I would rather take a refund due to the fact that there were two people that had worked and re-submitted the corrected paper and that I am not confident that a new writer would do any better. I will update once I know whether or not they will refund the money.

Phylky assisted FreelanceWriter or vice-versa? I gave Phylky link to book to English 101...

Any way, customer serviceman replied so their job is done.

Well, of course you are declining a COMPLETELY NEW PAPER FROM A DIFFERENT WRITER, because-clearly-you would rather be a a pain in the ass. Trust me-I don't think that any company wants you for a client.


I know for a fact that they immediately offer a refund OR a re-write in that type of situation. I know their policies and have read their TOS. You are dishonestly making it seem as though you had to demand a refund.

It's not his job to tolerate incompetency. If I'm paying for a service with my hard earned money, you better believe I'm going to be a pain in the ass when it's not done right the first time (as it's guaranteed to be). He was patient enough to give them a second chance, and what do you know? They blew it again.


Your new nickname is 'cellophane'.

WritersBeware:
The customer rep stated that if the re-write wasn't up to my satisfaction that they would refund the money that I had spent. As I said before, I am declining another re-write because if they had two people working on a revision and the end result was still a piece of **** why would I waste my and another writer's time? I am not confident that having another writer taking on the assignment will produce a better paper so I am opting for the refund like they had offered.

By the way, if you want to see the paper that I had received from them I would be more than happy to post here on this forum or send it to you so you can see for yourself that I am not being picky and that I am not lying about the quality of work that I had received.

As far as being an employee for ET, they should be ashamed of how you treat customers on here. Any respectable company would never attack a customer right off the bat if they had poor service.

I'm not an employee. Wake up. Just because I call you out for your misrepresentation of facts I must be an employee, right? I don't give a particular s-i* about Writer Help Me or any other company. What I do give a s-i* about is people posting misrepresentations of fact against ANY person, site, or company.



Without my involvement, the misrepresentation of facts would have gone unchecked. If Blink2042 had forthrightly and correctly represented the facts originally, I would have had no gripe. Better late than never, I suppose.


Wrong, you incompetent buffoon. You clearly do not even know what "guarantee" means. Offering a guarantee does not mean that it is impossible for a problem to arise. It means that the company will properly address any problem that arises. That-my little moron-is exactly what the company did.

Ok, cellophane.

WritersBeware: You are so quick to assume that I am misrepresenting ET; it comes across as if you are employed by them. The offer is still open for me to send you the paper so that you can see for yourself instead of blindly attacking without anything to back it up. Yes, they offered a refund if I wasn't happy with the re-write so I am asking for the refund because the re-write was basically the same paper. Tons of misspelled words, grammatical errors, improper citations, and rambling that went on for 3 1/2 pages. Until you see the paper yourself then you can talk all the s-i* you want...but you won't because you will see that it is a piece a crap too.

1. You are obviously having a problem understanding my gripe. Can you quote where I contested that you received a poor writer? No, you can't, because it didn't happen.

2. I did not "assume" anything. In fact, you have already proven me correct. You originally made it seem like you had to demand a refund. It was not until after I got involved that you admitted that WHM had-indeed-voluntarily offered a refund. Therefore, you originally misrepresented how the company was handling the situation.

WB-So far you haven't proved anything.

Did I ever say that I demanded anything? No. I am tired of repeating myself for your failure to read my posts in their entirety. Stating that I would rather take a refund is not a demand it is a request.

Nice try. You can't even admit that you misrepresented the company's response. You didn't admit that they VOLUNTARILY OFFERED a refund until I got involved. If not for me, anyone reading this thread would have thought that the company was just trying to keep your money, no matter what.


Yes, you did:


You FAILED to mention that it is the company, not you, that originally put a refund on the table.


Right. So, if the company had denied your "request," you wouldn't have had a problem with that? After all, you were just "requesting" a refund, not demanding a refund, so you would have no right to be upset. Bottom line: the company offered a refund BEFORE you even brought it up, and you failed to state that crucial fact.

Actually, anyone who reads this thread will care about the quality first before thinking about a refund. Not once have I ever said that they didn't offer a refund but either way who really cares if they offered it first or if I asked? All that matters is if they actually give me my money back. I had said earlier that they offered to have the assignment re-written by an entirely new person or it will be refunded, I replied that would rather have the refund. No need to get yourself all riled up WB. This is very boring arguing with you when you search for things to get into a hissy fit about.

as anyone but a pea-brained dolt should be able to see, "taking" a refund naturally points towards the company's putting it on the table.

Yeah, AFTER I got involved.

The funniest part about you is that you actually believe your participation in this forum actually helps WHM appear legitimate. If anyone at WHM had half a brain they'd pay you to stay off the internet altogether.

Writer Help Me doesn't need my help to "appear" legitimate. The company has been in business since 1995, which is far longer than any other commercial essay company on the Internet. All industry insiders know that the company is legit. Plus, as hard as idiots like you have tried, NOBODY has ever been able to provide even the slightest evidence that WHM engages in any type of fraud.

Billy Mays would be so proud!

I don't really care if Writer Help Me engages in fraud or not. My point is, if WHM cared about their reputation they'd send you to your room and revoke your internet privileges. I wouldn't expect you to understand this, though, my dear cellophane.