Paypal refund money for an off-topic or scam essay

I've paid for about 5-10 essays thru Paypal and they refuse to refund me because they claim that they can't make any judgements about the quality as long as the product is delivered. Meaning that if you ask for a paper about WW2 and get something about the sitcom Seinfeld instead, that would count as a delivered product............anyone else that has the same experiences with them? Or just any opinions about it? Am I being harsh?

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Reporting writing SCAMS to Paypal

If you have been bitten by a scam and paid through paypal - alert paypal and if they get enough complaints they will open a dispute. They also report that you have reported the scam to the scammers! Interesting.... Good luck everyone in getting recompense!

Has anyone actually gotten money back via paypal?

I have the same problem. i have ordered a couple of essays from essayservices.co.uk, the latest one was completely off topic and full of grammar errors, had it amended twice, it was still crap.

Started a dispute with said writing service but no reply.

Refund From Paypal for ESL-level essay

I know now that in case of ordering from fraudulent companies, it is better to pay by credit card, i paid by paypal and was gutted when i received a crap esl essay, from a uk company who is registered with companies house.

Just out of curiosity, i disputed a claim with paypal, and being realistic i knew there was no chance of getting my money back, but after 10 days, paypal advised me to escalate the claim and because there was no reply from the "seller" after another 10 days, paypal closed the case and refunded me £300. In 20 days there was no reply from the seller, very dumb. I hope to have a positive resolution process.

It's always worth a shot. These companies suck for a reason.

The company name was essayservices.co.uk.

Please, write about your situation. Did you get the refund?

I did get the refund, all £300 returned by paypal into my account. The only reason i think i got the refund is because the essay company did not:

1: respond to my email
2: respond to paypal

The dispute took a period of 2 weeks, and if the essay company had responded just once i would not have got the refund. In my opinion i don't think you can get a refund regarding crap essays. This time i got lucky. I will be using a credit card from now on.

You could just open case in paypal to resolve this probably

PayPal Writing Service Claim

Hello,

I ordered ESSAY WRITING service from a writing service co, it is a business plan company and I have the whole info about the company owner. I paid by my BANK account that linked in PayPal. However, the writer (the owner) wrote me bad and plagiarized paper. I claimed for refund and requested a distribution through PayPal, he rejected my claim and said .. NO REFUND.

In this case, how can I claim to get my money back ?

OMG, it seems there are too many scam websites with similar names... What was the website you used?

The big operators--some scams, some not--own hundreds of sites, often with very similar names, as a means of increasing sales volume.

If you can show your original order instructions and the completed project, assuming they are as different as you stated, then you shouldn't have a problem getting your money back. However, if the paper appears to be what was requested, it will be more difficult as PayPal's investigative team is unlikely to read the paper in full. At most, they might skim it and if it is a clear difference, then you might get somewhere.

I'd be interested to know if you requested a correction versus simply jumping in a threatening to file a dispute? While it's not good, it may be possible that the writer mixed up your order with someone else's and inadvertently sent the wrong file to you. It sounds like that may be what happened given the stark and clear difference between the topics. Now, if you ordered a paper on WW2 but wanted a paper on the impact of WW2 on families, then that is a gray area and a refund is less likely.

If @Trackerone is still a member, I'd be interested in knowing the outcome and clarification on the issues that sparked his/her dispute.

The thing is, Paypal isn't in the business of settling disputes for "unclear" transactions such as an order for an academic paper. A Paypal dispute can only be opened if (1) the item is not delivered or (2) the item delivered is defective and the seller refuses to replace it and (3) The item delivered is not what was expected. When it comes to academic papers, Paypal does not consider this a mainstream transaction so they don't really know how to handle it.

A paper is an item, it was ordered and delivered. The student did not get the paper that he expected. However, it is a paper that is aligned with the topic of his professor's assignment. How can Paypal deal with such a dispute when the resolution to the case is not a change of item but a revision? Don't forget that Paypal disputes are normally automated and is left between the seller and the buyer to resolve. While Paypal normally sides with the buyer in disputes, in this case, the system isn't exactly sure how to settle it.

It would be best for the client and company to solve this problem one on one and just leave Paypal out of it. The subject in question isn't exactly a topic that the buyer would like to have reach certain ears if he continues with the dispute. If someone in the university finds out, he may have a problem in his hands.

Until relatively recently, PayPal provided no protection at all for anything they considered to be a "virtual product" such as an essay delivered via email. They do now, but they won't consider the academic "quality" of the essay. They will, however, consider disputes if it was written in the wrong language, or in obviously incoherent English, or on a totally different topic than was ordered.


By simply referring to the TOS for the project that should be in your invoice and/or in the note attached to any payment that you accept.

Only the initial stage is automated. Once you escalate to a claim, every dispute is handled and the outcome determined by PayPal representatives (unless the seller fails to respond altogether).


That's not true, even on eBay, where there's a tangible product, let alone intangible products delivered by email.

Paypal no longer deals with writing companies and independent writers. So the basis of the OP is no longer valid. I am guessing that one of the reasons that Paypal decided to stop dealing with that side of the academic business is precisely because of the problematic orders that they had no idea how to deal with. PayPal is mostly identified with legitimate, properly run businesses that provide tangible products that their fill in the blanks complaint forms can actually deal with. The bots of the system probably had a difficult time handling the essay related problems, causing undue complaint closures or improperly investigated refunds. Either way, Paypal is surely thankful that they no longer have to deal with the financial disputes caused by the academic writing industry in general.

I believe that PayPal now offers refunds for problem essays under their Digital Services option. This is for the non tangible systems such as electronic piano pieces, online lessons, and, without a doubt, academic writing orders. I know that there have been a few students that filed claims successfully under this service because they have spoken about the experience openly at other forums. The claim is that PayPal asks to see the paper in question, compares it to the discussion instructions, then makes a decision about the refund. Simple and straightforward.